Case Study: Avideon streamlines Salesforce processes and reduces implementation risk with Lucidchart

Avideon - Customer Case Study

Avideon, a small Salesforce consulting and cloud services firm, helps clients align business and IT strategies to get the most from Salesforce and Force.com. Their challenge was turning whiteboard sessions and fragmented process notes into clear, shareable documentation that stakeholders could understand and agree on before implementation.

Using Lucidchart, Avideon creates polished process maps with swimlanes, high-level ERDs, data-flow diagrams, and UI mockups, plus companion workbooks to capture detail. The visual deliverables speed stakeholder alignment, reduce implementation risk, produce more predictable outcomes, and give clients the “aha” moment needed to scale—while making collaboration and feedback simple via shareable diagrams.

Avideon

Peter Shay

Chief Operating Officer