Case Study: Columbia Ops achieves faster, higher-value deals with Lucidchart

Columbia Ops - Customer Case Study

Columbia Ops, a small Portland-based IT and software architecture consultancy led by partner Bryan Wood, faced the challenge of explaining complex network architectures to prospective clients in a way that earned buy-in and closed deals. Long meetings and dense written proposals weren’t cutting it—visuals were essential to make proposed changes clear and persuasive.

Bryan adopted Lucidchart (with Google Drive integration and an AWS shape library) to create polished, reusable network diagrams quickly, collaborate with clients, and store documentation. The result: faster proposal turnaround, clearer presentations, smoother onboarding and remote collaboration, and the ability to close deals worth thousands (often avoiding lost opportunities worth hundreds of thousands), delivering strong time savings and ROI.

Columbia Ops

Bryan Wood

Columbia Ops