Squiz B2B Case Studies & Customer Successes

Squiz is now a global technology company with around 500 employees across the globe in places like Sydney, New York, Edinburgh, London and Melbourne. Squiz goal is to empower their customers by providing the platform, tools and confidence needed to thrive in a digital-first world. Whether it’s their own products, partner technologies or your favourite current platform, their approach empowers you to integrate with anything and everything. They enhance business capabilities by creating a powerful combination of technologies to help you create seamless, intelligent and engaging customer experiences.

Acurity - Customer Case Study

Acurity

American College of Physicians achieves improved search relevance and user experience with Squiz's Funnelback

American College of Physicians

Steve Spadt

Senior Vice President, Technology

ARANZ Geo achieves 350% more unique visitors, 200% more organic traffic and 850% more leads with Squiz Matrix

ARANZ Geo

Auckland University of Technology achieves improved performance, content discoverability and staff self-sufficiency with Squiz Matrix

Auckland University of Technology

Australian Science Media Centre achieves faster access to data and actionable insights with Squiz

Australian Science Media Centre

Nigel Kerby

Project Manager

Austroads (Australasian road transport peak body) achieves streamlined online submissions and reduced administrative time with Squiz Matrix (Squiz)

Austroads

Sue Philpott

ASBAP Secretariat

Bendigo Bank achieves increased leads and reduced customer service calls with Squiz

Bendigo Bank

Jeanette Miller

Head of Online Engagement

Bolton Council achieves improved local service findability and self-service with Squiz

Bolton Council

Chris Hart

Development Manager

British Columbia Institute of Technology achieves 13.9% conversion uplift and $5,009,000 goal-value increase with Squiz's Funnelback

British Columbia Institute of Technology

Alan Etkin

Web Analyst

Burness Paull achieves 164% boost in user engagement and top-page SEO with Squiz

Burness Paull

Graeme Cleland

Head of Communications

Castle Water achieves 400% increase in online payments and enhanced customer self‑service with Squiz

Castle Water

David Bain

Director of Digital & Marketing

Head of Marketing

CQUniversity Australia achieves 100,000 weekly MyCQU portal log-ins and a seamless mobile student experience with Squiz

CQUniversity Australia

Creative Scotland achieves a visually rich, accessible and easily searchable website with Squiz

Creative Scotland

Charonne Ruth

Web Manager

Credit Union Australia (CUA Health) achieves doubled sales conversion and 2,000% increase in emailed quotes with Squiz

Credit Union Australia

Sarah Bartle

Digital Sales and Performance Analyst

Creighton University achieves improved search relevance, control, and user experience with Squiz’s Funnelback

Creighton University

Kari Watts

Director of Web Strategy

Digital UK achieves increased agility, flexibility and personalised online experiences with Squiz Matrix (Squiz)

Digital UK

Discover Tasmania - Customer Case Study

Discover Tasmania

Richard Webb

Discover Tasmania

E10 OK achieves rapid, high-conversion biofuel compatibility checks with Squiz

E10 OK

Rino Breebaart

E10 OK

Project Manager

Geoimage achieves improved customer experience and seamless user adoption with Squiz (SugarCRM)

Geoimage

GESB (WA Government superannuation fund) achieves 100% WCAG 2.0 compliance and increased member engagement with Squiz

GESB

Marleen Timmers-Vasen

Digital Manager

ICAS (Institute of Chartered Accountants of Scotland) achieves 300% more searches and 93% more mobile sessions with Squiz

ICAS

Legal & General achieves improved search efficiency and member satisfaction with Squiz's Funnelback

Legal & General

Dan Foster

Legal & General

Local Government Association of South Australia achieves 20-hour site builds and scalable multi-site rollout with Squiz

Local Government Association of South Australia

John Mundy

Manager Web Solutions

London South Bank University reaches #1 Sitemorse ranking and boosts conversions with Squiz

London South Bank University

Joe Hoyle

Senior Manager, Digital Marketing

Long Service Corporation achieves a streamlined one‑stop user experience with Squiz

Long Service Corporation

Macmillan Cancer Support achieves improved search, increased content findability and reduced duplicate content with Squiz

Macmillan Cancer Support

Kerry Blackadar

Macmillan Cancer Support

Manukau Institute of Technology achieves $500k+ annual savings and scalable integrated web platform with Squiz

Manukau Institute of Technology

Allan Gatland

Web Team Leader

National Park College achieves 93.5% reduction in accessibility issues and improved search discoverability with Squiz (Funnelback)

National Park College

Melony Ritter

Director of Marketing and Public Relations

National Parks achieve 14-site migration and staff empowerment with Squiz Matrix

National Parks

North Lanarkshire Council achieves 10‑minute FOI responses and better data accuracy with Squiz's Matrix CMS customer portal

North Lanarkshire Council

Peter Tolland

Customer and Information Governance Manager

Web Comms Manager

Managing Director

Queensland Government achieves 10x traffic growth, $400M in savings and reduced call-centre demand with Squiz Matrix

Queensland Government

Queensland Sentencing Advisory Council boosts public understanding and engagement with Squiz's interactive 'Judge for Yourself' microsite

Queensland Sentencing Advisory Council

Dan Rogers

Queensland Sentencing Advisory Council

Randwick City Council - Customer Case Study

Randwick City Council

Skyline College achieves faster, more accessible, and more relevant student search with Squiz (Funnelback)

Skyline College

Christopher Smith

Web Programmer / Analyst

Surrey County Council achieves streamlined content publishing and an award‑winning responsive website with Squiz Matrix (Squiz)

Surrey County Council

The Electoral Commission achieves 1M+ sessions in a day and resilient voter access with Squiz

The Electoral Commission

Chrystyna Chymera

The Electoral Commission

The Royal Parks achieves a responsive, accessible website and 16% satisfaction uplift with Squiz

The Royal Parks

Robin Bilney

Digital Communications Manager

Timaru District Council achieves 24/7 automated, faster customer service and lower costs with Squiz's AI chatbot 'Tim'

Timaru District Council

Justin Bagust

Chief Information Officer

University College London achieves unified enterprise search and improved discoverability with Squiz

University College London

Dan Jackson

University College London

University of Dundee achieves improved search relevance, user journeys and insight with Squiz's Funnelback

University of Dundee

Andrew Millar

University of Dundee

University of Edinburgh achieves fast, relevant search across 50,000+ pages and 1,500 websites with Squiz's Funnelback

University of Edinburgh

Stratos Filalithis

Website & Communication Technologies

Head of Marketing

University of the Highlands and Islands achieves improved accessibility, search and user experience across 12 websites with Squiz

University of the Highlands and Islands

Duncan Ireland

Web Manager

Digital Communications Advisor

Wellington City Council achieves record citizen engagement and youth participation with Squiz Matrix

Wellington City Council

Tabitha Proffitt

Advisor, Planning

Wellington City Council achieves improved search relevance and performance with Squiz

Wellington City Council

Westminster Abbey achieves a responsive, multilingual website and smarter search with Squiz

Westminster Abbey

Imogen Levy

Web Manager

Women's Institutes achieves 22% traffic growth and on-the-go recruitment with Squiz

Women's Institutes

Charlotte Fiander

Head of Communications

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Squiz B2B Case Studies & Customer Successes

Case Studies

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