Case Study: Waimakariri District Council achieves rapid remote connection and staff engagement with Squiz Workplace (Squiz)

Waimakariri District Council - Customer Case Study

Waimakariri District Council faced a sudden shift to remote work in early 2020 when COVID-19 lockdowns sent its 350 employees home, exposing shortcomings in its old custom SharePoint intranet: low adoption (~17%), duplicated or outdated content, and poor collaboration. The Council engaged Squiz to deliver a modern, user-friendly intranet to improve internal communications, make information easy to find, and support daily tools and staff connection.

Squiz implemented Squiz Workplace with custom integrations (for example, an In/Out Board) and intelligent search, bringing siloed systems into a single platform and empowering staff to publish news and collaborate. Within three months the platform recorded 56k views, 1.4k posts, 37 communities with 947 topics, an average of 1,965 sessions per week and 2.5 new posts per day, rapid employee adoption, and measurable time/cost savings searching for information — demonstrating Squiz’s impact on engagement and productivity.

Waimakariri District Council

Sara Matchett

Digital Communications Advisor