Case Study: City of Sydney achieves a cutting-edge, accessible and high-performance website with Squiz

City of Sydney - Customer Case Study

The City of Sydney engaged Squiz to turn an ambitious new digital strategy and cutting‑edge design into a live council website that would set a new benchmark for local government sites. Key challenges included meeting strict accessibility standards, delivering high performance on virtualised hosting, integrating with existing business systems, and coordinating closely with local digital agencies to preserve the creative vision while meeting practical delivery goals. Squiz was selected to deliver the platform (using Squiz Matrix) and to manage complex inter‑vendor collaboration.

Squiz implemented the solution by working alongside the City’s agencies to provide gap analysis, accessibility‑compliant templates, virtualised hosting performance tuning, deep integrations via Squiz Matrix, bespoke training, and streamlined content migration. The result was an earlier‑than‑expected launch with editors empowered by simple interfaces, hassle‑free access to thousands of existing documents, sustained performance headroom for future traffic growth, and the ability to temporarily leverage existing systems—avoiding costly replacements. Squiz’s work delivered a scalable, accessible site that continues to grow and serve residents, tourists, commuters and local businesses.

City of Sydney