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Visit WebsiteAlthoff hotels increases conversions by 4.5%
Althoff Hotel
Martin Stockburger
Vice President, Sales & Marketing
Cendyn
Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions. Serving hoteliers for nearly 30 years, Cendyn drives commercial success for hotels through its Find, Book, Grow promise: find the right guests; drive them to book direct, and grow loyalty and revenue across the spectrum of digital guest interactions. Cendyn has over 32,000 customers worldwide in more than 150 countries generating more than $20 billion in annual hotel revenue. The company supports its growing customer base from locations across the globe, including the United States, France, the United Kingdom, Singapore, Bangkok, and India. To find out more, visit cendyn.com
Case Studies
Showing 67 Cendyn Customer Success Stories
Cendyn helps luxury hotel brand cleanse, merge & dedupe CRM data
APAC- Based Hotel
How a new hotel brand created their voice utilizing a multi-channel campaign
Arlo Hotels
Beach Terrace's success with Cendyn's suite of reservation products and digital marketing services
Beach Terrace
Halei Young
Digital Marketing and Community Manager
Bellstar Hotels & Resorts success with Pegasus CRS and Booking Engine
Bellstar Hotels & Resorts
Eric Gooden
Marketing Manager
Belvedere Hotel increases revenue by 82% with Rate Match
Belvedere Hotel
Belvedere Hotel Increases Website Conversion Rates by 55%
Belvedere Hotel
Borgata Hotel Casino & Spa - Customer Case Study
Borgata Hotel Casino & Spa
John Forell
Vice President Information Technology
Campbell's Resort's success with Guestrev & Revintel
Campbell’s Resort
Libby Stowe
Revenue Manager
Cheeca Lodge & Spa Drove Bookings with a Reopening Limited Time Offer
Cheeca Lodge & Spa
Coeur d’Alene Resort's success with Cendyn's revenue management suite
Coeur d’ Alene Resort’s
Sarah DeVeau
Director of Guest Services
CoralTree Hospitality Group's success with Cendyn's Revintel
CoralTree Hospitality Group
Dana Cariss
Vice President, Revenue Strategy + Distribution
East Hotel - Customer Case Study
East Hotel
Justin Bisa
Guest Experience Manager
Embassy Suites by Hilton LAX North's success with eProposal
Embassy Suites by Hilton
Katrina Banzon
Complex Director of Sales
Empire Hospitality - Customer Case Study
Empire Hospitality
Douglass Brookman
Director of Operations
Equinox Hotel Hudson Yards' success with Google Hotel Ads
Equinox Hotels
How a seaside inn broke free of the OTAs with Guestfolio CRM
Fenwick Islander Motel
Tom Sites
General Manager and Owner
Fontainebleau Miami Beach - Customer Case Study
Fontainebleau Miami Beach
Josh Herman
Executive Director, Marketing and PR
Foxwoods Resort Casino's success with Cendyn's Guestrev
Foxwoods Resort Casino
Golden Nugget's success with Cendyn's digital marketing services
Golden Nugget
Harrah’s Cherokee Casino Resort - Customer Case Study
Harrah’s Cherokee Casino Resort
Jeremiah Wiggins
Property’s Director of Planning and Analysis
Hotel Granduca - Customer Case Study
Hotel Granduca
Ray DeJohn
Director of Sales & Marketing
San Francisco hotel drives direct bookings with Google Hotel Ads
Hotel Zetta San Francisco
Inn at the 5th - Customer Case Study
Inn at the 5th
2,434% Roi for Intercontinental Miami’s Independent Website
InterContinental Miami
InterContinental Minneapolis – St. Paul Airport increases reach and website traffic with Gmail Ads
InterContinental Minneapolis - St. Paul Airport
The Intercontinental New York Barclay elevated its social media presence and increased followers
InterContinental New York Barclay
Jumeirah Group's success with Cendyn's eInsight CRM
Jumeirah Group
Abdullatif Awadh
Senior Director of CRM
La Fonda on the Plaza Recovers Revenue with Abandonment Tools
La Fonda on the Plaza
Lowering distribution costs with an average cost-of-sale of 5.6% on the hotel website
La Fonda on the Plaza
La Fonda on the Plaza's success with a sweepstakes campaign
La Fonda on the Plaza
International hotel and resort giant unifies multi-channel guest communication with crm and boosts booking efficiency
Leading Multinational Hospitality Company
A New York hotel successfully doubles conversion rate with personalized messaging from Rate Match
Leading New York Hotel
Linder Hotels' success with Cendyn's CRM and TrustYou's ORM integration
Lindner Hotels
Multichannel Cyber Monday Campaign
LUMA Hotel Times Square
Mahekal Beach Resort's success with Cendyn's Guest Portal
Mahekal Beach Resort
The best of CRM and Digital Marketing
Miraval Resorts
Heather David
Director of Digital Marketing
Morongo Casino Resort & Spa sees a sharp increase in mobile revenue
Morongo Casino Resort & Spa
Newport Beachside Hotel and Resort uses Pegasus CRS & Booking Engine to drive direct bookings and increase ADR
Newport Beachside Hotel & Resort
Alex Molgora
Director of Revenue Management
The best of CRM and upselling, combined
ONYX Hospitality Group
Chetan Patel
Vice President Digital & CRM
ONYX Hospitality Group - Customer Case Study
ONYX Hospitality Group
Chetan Patel
Vice President Digital & CRM
How a coastal resort earned 1,700 “Excellent” TripAdvisor reviews with Guestfolio hotel CRM
Pacific Sands Beach Resort
Sabrina Donovan
Operations Manager
Organic Revenue Increased by 120% YOY with Ongoing Seo
Penn’s View Hotel
Portola Hotel & Spa Achieves 2,089% Return on Ad Spend with Cyber Monday Campaign
Portola Hotel & Spa
Red Lion Hotels Corporation - Customer Case Study
Red Lion Hotels Corporation
Bill Linehan
Chief Marketing Officer
Boosting Organic Revenues by 40.4% Year-Over-Year
Red Lion Hotels Corporation
Refinery Hotel's success using Cendyn's full suite of digital services and distribution solutions
Refinery Hotel
Michelle Mu
Director of Revenue
A 34% Increase in Conversion Rate for Rittenhouse Hotel’s Website Redesign
Rittenhouse
Roomzzz Aparthotels masters the art of loyalty
Roomzzz Aparthotels
Robert Alley
Chief Operating Officer
Roslin Beach Hotel's success with Facebook advertising
Roslin Beach Hotel
Seneca Gaming Corporation's success with Cendyn's Guestrev
Seneca Gaming Corporation
Corey Stanley
Director of Revenue Management
The Stratosphere Hotel's success with Cendyn's direct distribution tools
Stratosphere Hotel
Scott Yankton
Strategic Consultant
Viceroy Sugar Beach success story - drive direct bookings with display ads
Sugar Beach
The Ampersand Hotel - Customer Case Study
The Ampersand Hotel
Tracey Hewitson
Assistant General Manager
The Brown Palace Hotel and Spa Increased Bookings Initiated with A Cohesive Content Strategy
The Brown Palace Hotel and Spa
Successful SEM account launch for The Crawford Hotel
The Crawford Hotel
Denver Hotel improves mobile-first-strategy with Google AMP
The Maven Hotel
The Pilgrm's success using Cendyn's eInsight CRM and digital marketing services
The Pilgrm
The Set Hotels - Customer Case Study
The Set Hotels
Martijn van Eijk
Director of Guest Loyalty & Retention
The Watergate Hotel Sees 113% Increase in Direct Bookings
The Watergate Hotel
How Treasury on Collins used CRM to drive direct bookings
Treasury on Collins Apartment Hotel
Quynh Nguyen
Direct Marketing Specialist at Treasury on Collins
Trump Hotels - Customer Case Study
Trump Hotels
Tschuggen Hotel Group's success with combining guest communication and payment services
Tschuggen Hotel Group
Tsogo Sun Website Achieves 20:1 Return
Tsogo Sun
Viceroy Hotel Group achieves a 15X ROAS with Cyber Monday campaign
Viceroy Hotels & Resorts
Vila Vita Parc Hotel - Customer Case Study
Vila Vita Parc Hotel
Roberto Venturinha
Customer Service
Wyndham Grand Orlando Resort Bonnet Creek - Customer Case Study
Wyndham Grand Orlando Resort Bonnet Creek
John F. Branciforte
Area Director of Sales & Marketing
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