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Visit WebsiteFrom the West to a New Frontier - Abilene Takes IT Service to New Levels
Abilene Christian University
Eric Lemmons
Help Desk Manager
TeamDynamix
TeamDynamix cloud-based IT Service Management and Project Portfolio Management software is built for Higher Education, K-12, State & Local Government, and Healthcare. With an integrated Service Management and Project Portfolio Management platform that goes beyond IT, organizations can align, collaborate, and simplify work management processes throughout all departments.
Case Studies
Showing 59 TeamDynamix Customer Success Stories
Alaska District Improves IT Service Delivery for Students and Faculty
Alaska’s Matanuska-Susitna Borough School District
Justin Michaud
Senior IT Program Manager
B&I Contractors Shares What to Look for When Shopping for a New ITSM/ESM Platform
B&I Contractors
Jay Reymond
Senior Engineer in IT
Boston College chose TeamDynamix to automate and simplify its project portfolio management processes
Boston College
Denis Walsh
Director, Project Planning and Portfolio Governance
Bowdoin College - Customer Case Study
Bowdoin College
Jason Pelletier
Senior Director of Client Services and Technology
Simplifying Onboarding, Financial Aid Processes and More at BYU-Idaho
Brigham Young University
Kevin Cook
Application System Engineer
Optimizing IT Services at Chico State
California State University, Chico
Jason Donnell
IT Analyst in the Department of IT Client Services
Enterprise Service Management, Automation Bring Efficiency & Consistency to Casino Arizona and Talking Stick Resort
Casino Arizona
Jonathan Vorndran
IT Support Manager
City of Avondale, AZ Achieves Efficiency with Enterprise Service
City of Avondale
Jeff Scheetz
CIO
City of Buffalo Automates IT Service Management and Improves Self-Service Delivery
City of Buffalo
Nathan Ignatz
System Support Analyst
City of Goodyear, AZ Adopts ITIL for Faster, Better IT Service Delivery
City of Goodyear
Lisa Faison
Deputy CIO
City of Madison Transforms IT Service Delivery with No-Code Platform, Bringing ITSM and PPM Together
City of Madison’s Information Technology
Abigail Ferguson
Customer Success Manager
City of Sunnyvale - Customer Case Study
City of Sunnyvale
Dhiren Ghandhi
Applications and Analytics Manager
Using iPaaS to Send Data from ID Cards to ITSM Ticketing System
Colorado School of Mines
Tj Tremblay
Senior Manager For It Management
Taking IT Service and End-User Satisfaction to New Levels of Maturity at Cornell
Cornell University
Todd Maniscalco
Assistant Director for Customer Service & Support
Covenant HealthCare - Customer Case Study
Covenant Healthcare
Tyler Lambert
Program Administrator for Community Connect
Dominican University Streamlines Facilities, Operations and IT Support
Dominican University
Todd Kleine
interim CIO
Driving Excellence in Service Delivery with Optimized Process at Drake University
Drake University
Chris Gill
Chief Information Technology Officer
From incoming request to project completion – Extending ITSM into the PMO with TeamDynamix
East Carolina University
Hector Molina
Director, Central Project Office
Elon Optimizes IT Service Delivery and Reduces Total Cost of Ownership
Elon
Patrick Donohue
Assistant CIO and Director
Festival Foods Discusses Key Factors to Consider When Evaluating ITSM Software
Festival Foods
Alex Turek
IT Leaders To Consider
FSSC Fosters Team Work; IT Projects No Longer Disappear into 'Black Hole'
Florida SouthWestern State College
Jason Dudley
AVP for Information Technology
Frontwave Credit Union Adopts a Digital First Strategy Transforming the IT Operation and Member Experience
Frontwave Credit Union
Roger Estrada
Vice President of Process Excellence and the Program Management Office
Gainesville Regional Utilities Improves IT Service with Automation and Integration
Gainesville Regional Utilities
Jean Clark
IT Manager for Enterprise Services
Human-Centered Design Transforms Adoption of Self-Service
Grand Rapids Community College
Kelly Webber
Support Desk Coordinator
iPaaS Helps Grand Valley State University Provide Top-Notch Customer Service
Grand Valley State University
Karen Burchard
Academic Systems Coordinator
Great Eastern Resort Works Across Diverse Portfolio of Technologies with a Supercharged ITSM Platform
Great Eastern Resort Corporation
Ronald Johnson
Great Eastern Resort Corporation
Indiana State Optimizes IT Services & Support Operations
Indiana State University
Yancy Phillips
Director
Expanding Service Management Across the Enterprise at JCCC
JCCC
Pagano
JCCC
Transform the Service Organization
Johnson County Community College
Tom Pagano
Chief Information Officer
Kern Health Systems Levels Up Project Portfolio Management with TeamDynamix
Kern Family Health Care
LaVonne Banks
Director
Legacy Supply Chain Shares Three Key Pillars for an ITSM Tech Refresh Search
LEGACY Supply Chain Services
Keyon Farrier
Service Desk Manager
MarketLab Embraces 'Smart Service Management' for Faster IT Service Delivery
MarketLab
Brendan Lesinski
Enterprise Systems Engineer
How Metropolitan State is Reducing Integration Backlog with iPaaS
Metropolitan State University
Ben Deneen
Director of Enterprise Information and Application Services
Metro State University Launches Shared Services for Four Schools
Metropolitan State University in Minnesota
Sara Solland
IT Director for Service & Product Management
Bringing ITSM & Projects Together for Best in Class Service at Miami U
Miami University
Jeff Toaddy
ITSM Coordinator
NaphCare Improves IT Service Desk with No-Code Smart Service Management
NaphCare
Barry Bowden
IT Service Desk Manager
NEOMED Masters ITIL with Incidents, Problems, Change and Projects All Together
Northeast Ohio Medical University
Geri Hein
Project Manager
Nutrabolt Achieves Faster, Easier IT Support with Automated & Flexible ITSM Platform
Nutrabolt
Mark Dittenber
Director of Information Technology
Oklahoma City Shows Their Love for ITSM Platform; Adoption High
Oklahoma City
Dusty Borchardt
Business Systems Manager
Easily Integrating and Automating Workday with Point Systems at Palm Beach State
Palm Beach State College
Ken Libutti
CIO
Pima County Supercharging ITSM with Automation
Pima County
Mark Hayes
Information Technology Leader
No-code ITSM Helps SLU Create an Agile Service Desk with Automation
Saint Louis University
Cid Cardoz
Director of End-user IT Services
Shaner Hotel Group Levels Up ITSM with Improved Self-Service Portal, Automation and More
Shaner Hotel Group
Steve Shala
Vice President and Chief Information Officer
SUNY Brockport Transforms IT Practices & Project Management
SUNY Brockport
Stephen Cook
Director of Information Technology Services
SUNY Buffalo State Takes IT Operations to a New Level
SUNY Buffalo State College
Jason Welborn
Manager of the University’s Resources for Information, Technology, and Education (RITE) Support Desk
Building Out Enterprise Service Management
Texas Woman’s University
Heather E. Davis
Manager of IT Training and Development
Versatile ITSM Platform Helps Charter Oak Financial Improve User Experience
The Charter Oak
Deborah Rojas
Chief Information Officer
Gratz Bank Leverages Enterprise Service Management for Improved Workflow
The Gratz Bank
Katie Hayes
Project Manager
Achieve Excellence in Project Management with a Centralized Approach
University of Colorado
Ridawn Cummings
Director of the Project Management Office (PMO)
University of Dayton Spins Up COVID-19 Contact Tracing
University of Dayton
Jamie Luckett
Senior Director IT Services
Improving Cross-Departmental Communication With Automation
University of Delaware
Ann Gerwitz
Director of IT Service Management
U of Michigan Lowers TCO and Improves ITSM Process & Outcomes
University of Michigan
Health Check Helps to Transform ITSM at University of Montana
University of Montana
Alex Karklins
IT Applications Administrator
University of South Dakota - Customer Case Study
University of South Dakota
Katharina Wymar
Project Management Office
Volunteer State Optimizes Resources & Improves Service Delivery
Volunteer State Community College
Les Norwood
Manager Of Client Services For The It Department
Using iPaaS to Synchronize Employee and Student Data at WesternU
Western University of Health Sciences
David Mitchell
Enterprise Application Administrator
Western University of Health Sciences - Customer Case Study
Western University of Health Sciences
Nic Hayes
Lead Technical Analyst
Winston-Salem U Deploys Enterprise Service with Integration & Automation
Winston-Salem State University
Derrick Hargrove
Office of Information Technology
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