Case Study: Buffalo State University achieves IT cost savings with TeamDynamix ITAM

Buffalo State University shrinks print environment by 88% with TeamDynamix

Buffalo State University faced challenges managing its IT assets and services with separate, manual systems, leading to inefficiencies and unnecessary costs. The institution turned to vendor TeamDynamix to implement its unified IT Service Management (ITSM) and IT Asset Management (ITAM) platform to gain better visibility and control.

By implementing the TeamDynamix platform, the university automated asset discovery for nearly 4,000 devices, eliminating manual data entry. This provided technicians with immediate asset data in service tickets, drastically cutting resolution time. The solution delivered significant cost savings; usage data allowed the team to right-size software licenses, and unified ITSM and ITAM enabled an 88% reduction in their printer environment. The measurable results for Buffalo State included faster support, undeniable cost savings on software and hardware, and more informed budgeting.

Buffalo State University