Case Study: Nutrabolt achieves improved IT maturity and faster onboarding with TeamDynamix

Nutrabolt Achieves Faster, Easier IT Support with Automated & Flexible ITSM Platform

Nutrabolt, a rapid‑growth active health and wellness company in Austin, Texas, faced inconsistent IT processes and “tribal knowledge” as it scaled (headcount grew ~30%). Routine tasks like onboarding, account provisioning, and service requests were slow or handled ad hoc, so Nutrabolt selected the TeamDynamix ITSM enterprise service and project management platform to support formal, scalable IT processes.

Using TeamDynamix, Nutrabolt implemented the platform in weeks and built customized forms, automated workflows for account creation, rights assignment, change approvals, device provisioning, and a knowledge base/self‑service portal. The TeamDynamix solution automated handoffs that had previously required multiple emails, improved communication, reduced missed items and follow‑up calls, and accelerated onboarding—helping Nutrabolt raise IT maturity and support a growing global workforce.

Nutrabolt

Mark Dittenber

Director of Information Technology