Case Study: Hatch achieves global software governance and near net-zero cost recovery with TeamDynamix ITAM

Hatch reduces billing errors by 85% with TeamDynamix

Hatch, a global engineering firm, faced the challenge of managing software license compliance and cost recovery for over 13,500 users across more than 60 international offices. Their manual processes were causing nearly 100 billing errors per month, risking compliance failures and lost revenue. To address this, they turned to TeamDynamix and its IT Asset Management (ITAM) product to gain governance and transparency over millions of dollars in annual software spend.

By implementing TeamDynamix, Hatch automated software usage tracking and cost allocation. This solution provided audit-ready visibility and allowed them to attribute costs to specific projects and clients. The results were dramatic: monthly billing errors dropped by 85%, cost recovery accuracy significantly improved, and the firm achieved near net-zero cost recovery for its project-based software, all while ensuring ironclad compliance.

Hatch