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Visit WebsiteHow adidas stays a step ahead with Salesforce
Adidas
Jacqueline Smith-Dubendorfer
VP, Digital Experience Design
Salesforce Commerce Cloud
Salesforce Commerce Cloud (formerly Demandware) empowers brands to engage with customers in entirely new ways, including online, on-the-go and with empowered associates in brick-and-mortar stores. Today, Salesforce Commerce Cloud’s industry-leading cloud platform is the digital backbone for hundreds of retail brands, and thousands of commerce web sites around the world, powering commerce across web, mobile, social and store channels. As the retail world has evolved, so has the Commerce Cloud. Their capabilities include digital commerce, predictive intelligence, point of sale and order management.
Case Studies
Showing 84 Salesforce Commerce Cloud Customer Success Stories
American Golf explores new regions and channels with the help of Commerce Cloud
American Golf
Pat Foley
Head of eCommerce
American Red Cross delivers vital services with Salesforce
American Red Cross
Cliff Holtz
COO
When it comes to ecommerce, label manufacturer Avery Dennison covers the globe
Avery Dennison
Dimitri Savelieff
Crm Developer
Bentley Motors reimagines the customer experience for the next 100 years
Bentley Motors
Adrian Hallmark
Chairman and Chief Executive Officer
Black Diamond Increases Revenue With Einstein Product Recommendations
Black Diamond
Adam Smart
Senior Web Merchant
How this Italian clothing brand mastered today’s unified customer experience
Boggi Milano
Riccardo Milani
Omni-Channel Manager
How Bossini takes their brand worldwide with new ecommerce approach
Bossini
Vincent Hung
Senior Manager of Ecommerce
Brooks Builds Long-Running Success With Commerce Cloud
Brooks
Meredith Han
Senior Director, Global eCommerce
Brunello Cucinelli elevates humanity and economic dignity with fashion
Brunello Cucinelli
Brunello Cucinelli
Communications & Digital Director
Butlers Boosts Competitive Advantage With omni-channel Experience
Butlers
Jorg Arndt
Managing Director
Cargill uses technology to grow produce, farms, and customer loyalty
Cargill
Greg Hocamp
Senior IT Manager
Casey’s personalizes messaging 30x faster with real time data
Casey’s
Art Sebastian
VP of Digital Experience
How Chambers Gasket built an online portal that frees up sales reps to pursue new business
Chambers Gasket & Manufacturing Company
G. Michael Kenny
President
Charles Tyrwhitt - Customer Case Study
Charles Tyrwhitt
Simon Kerry
Chief Information Officer
Christy Sports amps up digital customer experiences in three months
Christy Sports
Harvey Bierman
Vice President of Digital
LARINS rolled out its global online presence with Commerce Cloud
Clarins
How Columbia Empowers Its Retail Partners With Ecommerce
Columbia
Paul Zaengle
Vice President of eCommerce Columbia Sportswear
DAVIDsTEA brings more people their perfect blend with Salesforce
DAVIDsTEA
Damon Sloane
Vice President, Ecommerce
Deckers supports global expansion with tailored customer experiences
Deckers Brands
David Williams
Head of Online
Deckers Brands transforms omni-channel experiences with Commerce Cloud
Deckers Brands
Kim Heidt
VP of Global Store Operations
Design Within Reach expands its brand with a personalized approach
Design Within Reach
John Edelman
Cheif Executive Officer
Dogeared - Customer Case Study
Dogeared
Ashley Walkley
Customer Experience Director
Duluth Trading Co. creates lightning-fast digital experiences with headless commerce
Duluth Trading Co.
Dan German
Vice President of Digital Commerce & Business Development
e.l.f. Cosmetics’ customer experience is a thing of beauty
e.l.f. Cosmetics
Ekta Chopra
VP of Information Technology & Ecommerce
How ECCO closes more sales with Commerce Cloud Endless Aisle
ECCO
Dana Schwartz
Director of Marketing and Ecommerce
How engelhorn boosts conversions and drives revenue with AI
engelhorn
Kirstin Hesse
Director of Online Merchandising
FILA reinvents the B2B buying experience in three steps
Fila
Kathleen Hachmeyer
Director of Technological Innovation
Fisher & Paykel elevates service to match the luxury of its products
Fisher & Paykel
Rudi Khoury
EVP, Marketing and Digital Transformation
Fisher & Paykel builds human-centric experiences with Salesforce
Fisher & Paykel
Rudi Khoury
EVP, Marketing and Digital Transformation
Foodstuffs supplies New Zealanders the best shopping experience possible
Foodstuffs
Kylie De Vries
Wholesale Ecommerce Product Owner
How GE Renewable Energy deployed a digital commerce portal in just 10 weeks
GE Renewable Energy
Livia Miyabara
Marketing & Strategy Leader, GE Parts and Repairs
General Mills triples engagement with data and AI
General Mills
Heather Conneran
Director, Brand Experience Platforms
Godiva refreshes microsite experiences to engage corporate clients
GODIVA
Erica D’Aloia
Ecommerce Manager
How personalization has helped boost Heathrow’s digital revenue by 30%
Heathrow
John Holland-Kaye
Chief Executive Officer
How Humana uses data to bring patients back to the doctor
Humana
Chris Walker
Associate Vice President, Engagement Marketing
Icebreaker Uses Machine Learning to Power Product Recommendations
Icebreaker
Brian Hoven
Global Head of eCommerce
John Lewis Partnership enriches the customer experience with data
John Lewis Partnership
Libby Hickey
Tableau Product Manager
Johnny’s Selected Seeds embraces technology to nurture organic growth
Johnny's Selected Seeds
Alisha Burns
Ecommerce Manager
How Kellogg suggests products that maximize shelf revenue for its retail customers
Kellogg's
Rob Birse
Vice President, Global Advanced Analytics, AI, and B2B Ecommerce
How L’Oréal combines beauty and tech to deliver its most personalized experiences yet
L'Oreal
Nicolas Hieronimus
CEO
How Labelux manages ecommerce across several luxury brands
Labelux
Harriet Williams
Group Multichannel Director
Land O'Lakes connects with farmers around the nation in a unified buying experience.
Land O'Lakes
Bryan Shelstad
Director
Markem-Imaje - Customer Case Study
Markem-Imaje
Christophe Lopez
Vice President Global Customer Care Operations
Jewelry retailer Michael Hill adds a personalized sparkle to online shopping experiences
Michael Hill
James Johnson
Group Digital Manager
How MillerKnoll uses sustainability data to impact everything from products to the planet
MillerKnoll
Gabe Wing
Director of Sustainability
Neolait creates product descriptions in minutes with AI
Neolait
Soraya Darkaoui
Digital Marketing Manager
NYX Cosmetics takes customer engagement to the next level
NYX Cosmetics
Bernice Merlini
Ecommerce Marketing Manager
How Ovation Medical doubled its productivity in four weeks
Ovation Medical
Erik Rost
Vice President Sales
How OVS delivers innovative, omni-channel experiences both in and out of the store
OVS
Monica Gagliardi
Ecommerce, CRM, Web and Digital Marketing Manager
PacSun connects social media with ecommerce to make shopping memorable
PacSun
Coleen McNally
Vice President of IT
With an eCommerce Site that Integrates their Social Media Presence, PacSun's Commerce Cloud Site Actively Pursues their Target Audience
PacSun
Sam Sarullo
VP of E-Commerce
How PetSmart achieved its biggest holiday season with Salesforce
PetSmart
Beth McCormick
VP Commerce and Customer Engagement Technology
How a premium tire manufacturer uses data to make life easier for dealers and customers
Pirelli
Andrea Casaluci
Chief Executive Officer
POC accelerates innovation and gives revenue a lift
POC
David DeMartini
Chief Marketing and Digital Officer
Poppin caters to both businesses and consumers with Commerce Cloud
Poppin
Zachary Abbell
Director of eCommerce
PUMA leverages the power of Salesforce to relaunch its mobile sites and speed past customer expectations
Puma
Ken Kralick
Head of Global eCommerce
Quiksilver uses Commerce Cloud to hit double-digit growth in one year
Quiksilver
How Rainbow is Evolving Product Displays on Mobile
Rainbow
David Cost
SVP, Digital Commerce and Marketing
Reitmans drives in-store business for 900+ stores through seamless ecommerce experiences
Reitmans
Diane Randolph
Chief Information Officer
ReserveBar uncorks ecommerce scalability to sell 150K products
ReserveBar
Derek Correia
Chief Executive Officer
Rituals Cosmetics creates phenomenal growth across digital and physical channels
Rituals
Raymond Cloosterman
Founder & CEO
How Roots Uses Mobile to Unify Commerce
Roots
Lauren Teslia
Director of Omnichannel Commerce
Rossignol brings the magic of the mountains to more people with AI
Rossignol Group
Vincent Wauters
Chief executive officer
Saje Natural Wellness boosts growth by reinventing the customer experience with Salesforce
Saje Natural Wellness
Kellie Sawkins
Director of Digital
With Salesforce, Samsonite Europe travels at the speed of its customers
Samsonite
Edouard Wattel
GM Digital & Ecommerce for Samsonite
Santander UK sets up businesses for global success with Salesforce
Santander
John Carroll
Head of International and Transactional Banking for Santander UK’s Corporate and Commercial Banking Division
How Skis.Com Personalizes Every Shopping Experience With Salesforce
Skis.com
Andy Schepper
Chief Operating Officer
Small Business British Columbia launches a platform to help businesses thrive
Small Business British Columbia
Joshua Ludgate
Chief Operating Officer
SOLARWATT shines a light on sustainable energy with easy online business buying
Solarwatt
Solvay - Customer Case Study
Solvay
Georges HOUTAPPEL
Senior Vice President, Marketing and Business Development
How Focusing on the Customer Experience Helped Sonos Fuel 300% YOY Growth
Sonos
Patrick Spence
Chief Executive Officer
How Sonos adapted to customer needs during the pandemic with one integrated platform.
Sonos
Patrick Spence
Chief Executive Officer
How one airline fueled customer satisfaction by giving its employee experience a tech-driven upgrade
Southwest Airlines
James Ashworth
VP, Customer Support & Services
Stonewall Kitchen Tailors Its Checkout Processes To Meet Customers’ Needs
Stonewall Kitchen
Ian Marquis
eCommerce Manager
Stonewall Kitchen Serves Up Shopper Recommendations With AI
Stonewall Kitchen
Ian Marquis
eCommerce Manager
Why the Un-carrier has customers crazy about its service
T-Mobile
Poppy Coutinho
Senior Manager of Product & Technology
TaylorMade Golf - Customer Case Study
TaylorMade
Ray Tofolo
Director of Consumer Technologies
Unilever grows sustainable brands with Salesforce
Unilever
Jane Moran
Global CIO
Chemical distributor Univar makes business buying — and increased sales — easy
Univar Solutions
Ian Gresham
Chief Marketing Officer
Vineyard Vines Boosts Growth And Revenue With New Omnichannel Strategy
Vineyard Vines
Abu Bakar
EVP and CIO
Wolverine revolutionizes mobile ecommerce with streamlined checkout experiences
Wolverine Worldwide
Jodi Watson
President, Direct-to-Consumer
Wolverine Launches 70 Sites Across 15 Brands In 18 Months With Commerce Cloud
Wolverine Worldwide
Jodi Watson
President, Direct-to-Consumer
YETI works fast to immerse shoppers in cool online experiences
YETI
Vab Dwivedi
Vice President, eCommerce
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