Salesforce Commerce Cloud B2B Case Studies & Customer Successes

Salesforce Commerce Cloud (formerly Demandware) empowers brands to engage with customers in entirely new ways, including online, on-the-go and with empowered associates in brick-and-mortar stores. Today, Salesforce Commerce Cloud’s industry-leading cloud platform is the digital backbone for hundreds of retail brands, and thousands of commerce web sites around the world, powering commerce across web, mobile, social and store channels. As the retail world has evolved, so has the Commerce Cloud. Their capabilities include digital commerce, predictive intelligence, point of sale and order management.

How adidas stays a step ahead with Salesforce

Adidas

Jacqueline Smith-Dubendorfer

VP, Digital Experience Design

American Golf explores new regions and channels with the help of Commerce Cloud

American Golf

Pat Foley

Head of eCommerce

American Red Cross delivers vital services with Salesforce

American Red Cross

Cliff Holtz

COO

When it comes to ecommerce, label manufacturer Avery Dennison covers the globe

Avery Dennison

Dimitri Savelieff

Crm Developer

Bentley Motors reimagines the customer experience for the next 100 years

Bentley Motors

Adrian Hallmark

Chairman and Chief Executive Officer

Black Diamond Increases Revenue With Einstein Product Recommendations

Black Diamond

Adam Smart

Senior Web Merchant

How this Italian clothing brand mastered today’s unified customer experience

Boggi Milano

Riccardo Milani

Omni-Channel Manager

How Bossini takes their brand worldwide with new ecommerce approach

Bossini

Vincent Hung

Senior Manager of Ecommerce

Brooks Builds Long-Running Success With Commerce Cloud

Brooks

Meredith Han

Senior Director, Global eCommerce

Brunello Cucinelli elevates humanity and economic dignity with fashion

Brunello Cucinelli

Communications & Digital Director

Butlers Boosts Competitive Advantage With omni-channel Experience

Butlers

Jorg Arndt

Managing Director

Cargill uses technology to grow produce, farms, and customer loyalty

Cargill

Greg Hocamp

Senior IT Manager

How Chambers Gasket built an online portal that frees up sales reps to pursue new business

Chambers Gasket & Manufacturing Company

G. Michael Kenny

President

Charles Tyrwhitt - Customer Case Study

Charles Tyrwhitt

Simon Kerry

Chief Information Officer

Christy Sports amps up digital customer experiences in three months

Christy Sports

Harvey Bierman

Vice President of Digital

LARINS rolled out its global online presence with Commerce Cloud

Clarins

How Columbia Empowers Its Retail Partners With Ecommerce

Columbia

Paul Zaengle

Vice President of eCommerce Columbia Sportswear

DAVIDsTEA brings more people their perfect blend with Salesforce

DAVIDsTEA

Damon Sloane

Vice President, Ecommerce

Deckers supports global expansion with tailored customer experiences

Deckers Brands

David Williams

Head of Online

Deckers Brands transforms omni-channel experiences with Commerce Cloud

Deckers Brands

Kim Heidt

VP of Global Store Operations

Design Within Reach expands its brand with a personalized approach

Design Within Reach

John Edelman

Cheif Executive Officer

Dogeared - Customer Case Study

Dogeared

Ashley Walkley

Customer Experience Director

e.l.f. Cosmetics’ customer experience is a thing of beauty

e.l.f. Cosmetics

Ekta Chopra

VP of Information Technology & Ecommerce

How ECCO closes more sales with Commerce Cloud Endless Aisle

ECCO

Dana Schwartz

Director of Marketing and Ecommerce

How engelhorn boosts conversions and drives revenue with AI

engelhorn

Kirstin Hesse

Director of Online Merchandising

FILA reinvents the B2B buying experience in three steps

Fila

Kathleen Hachmeyer

Director of Technological Innovation

Foodstuffs supplies New Zealanders the best shopping experience possible

Foodstuffs

Kylie De Vries

Wholesale Ecommerce Product Owner

How GE Renewable Energy deployed a digital commerce portal in just 10 weeks

GE Renewable Energy

Livia Miyabara

Marketing & Strategy Leader, GE Parts and Repairs

Godiva refreshes microsite experiences to engage corporate clients

GODIVA

Erica D’Aloia

Ecommerce Manager

Icebreaker Uses Machine Learning to Power Product Recommendations

Icebreaker

Brian Hoven

Global Head of eCommerce

Johnny’s Selected Seeds embraces technology to nurture organic growth

Johnny's Selected Seeds

Alisha Burns

Ecommerce Manager

How Kellogg suggests products that maximize shelf revenue for its retail customers

Kellogg's

Rob Birse

Vice President, Global Advanced Analytics, AI, and B2B Ecommerce

How Labelux manages ecommerce across several luxury brands

Labelux

Harriet Williams

Group Multichannel Director

Land O'Lakes connects with farmers around the nation in a unified buying experience.

Land O'Lakes

Bryan Shelstad

Director

Markem-Imaje - Customer Case Study

Markem-Imaje

Christophe Lopez

Vice President Global Customer Care Operations

Jewelry retailer Michael Hill adds a personalized sparkle to online shopping experiences

Michael Hill

James Johnson

Group Digital Manager

How MillerKnoll uses sustainability data to impact everything from products to the planet

MillerKnoll

Gabe Wing

Director of Sustainability

NYX Cosmetics takes customer engagement to the next level

NYX Cosmetics

Bernice Merlini

Ecommerce Marketing Manager

How Ovation Medical doubled its productivity in four weeks

Ovation Medical

Erik Rost

Vice President Sales

How OVS delivers innovative, omni-channel experiences both in and out of the store

OVS

Monica Gagliardi

Ecommerce, CRM, Web and Digital Marketing Manager

PacSun connects social media with ecommerce to make shopping memorable

PacSun

Coleen McNally

Vice President of IT

With an eCommerce Site that Integrates their Social Media Presence, PacSun's Commerce Cloud Site Actively Pursues their Target Audience

PacSun

Sam Sarullo

VP of E-Commerce

How PetSmart achieved its biggest holiday season with Salesforce

PetSmart

Beth McCormick

VP Commerce and Customer Engagement Technology

POC accelerates innovation and gives revenue a lift

POC

David DeMartini

Chief Marketing and Digital Officer

Poppin caters to both businesses and consumers with Commerce Cloud

Poppin

Zachary Abbell

Director of eCommerce

PUMA leverages the power of Salesforce to relaunch its mobile sites and speed past customer expectations

Puma

Ken Kralick

Head of Global eCommerce

Quiksilver uses Commerce Cloud to hit double-digit growth in one year

Quiksilver

How Rainbow is Evolving Product Displays on Mobile

Rainbow

David Cost

SVP, Digital Commerce and Marketing

Reitmans drives in-store business for 900+ stores through seamless ecommerce experiences

Reitmans

Diane Randolph

Chief Information Officer

Rituals Cosmetics creates phenomenal growth across digital and physical channels

Rituals

Raymond Cloosterman

Founder & CEO

How Roots Uses Mobile to Unify Commerce

Roots

Lauren Teslia

Director of Omnichannel Commerce

Saje Natural Wellness boosts growth by reinventing the customer experience with Salesforce

Saje Natural Wellness

Kellie Sawkins

Director of Digital

With Salesforce, Samsonite Europe travels at the speed of its customers

Samsonite

Edouard Wattel

GM Digital & Ecommerce for Samsonite

How Skis.Com Personalizes Every Shopping Experience With Salesforce

Skis.com

Andy Schepper

Chief Operating Officer

SOLARWATT shines a light on sustainable energy with easy online business buying

Solarwatt

Solvay - Customer Case Study

Solvay

Georges HOUTAPPEL

Senior Vice President, Marketing and Business Development

How Sonos adapted to customer needs during the pandemic with one integrated platform.

Sonos

Patrick Spence

Chief Executive Officer

How Focusing on the Customer Experience Helped Sonos Fuel 300% YOY Growth

Sonos

Patrick Spence

Chief Executive Officer

Stonewall Kitchen Tailors Its Checkout Processes To Meet Customers’ Needs

Stonewall Kitchen

Ian Marquis

eCommerce Manager

Stonewall Kitchen Serves Up Shopper Recommendations With AI

Stonewall Kitchen

Ian Marquis

eCommerce Manager

TaylorMade Golf - Customer Case Study

TaylorMade

Ray Tofolo

Director of Consumer Technologies

Chemical distributor Univar makes business buying — and increased sales — easy

Univar Solutions

Ian Gresham

Chief Marketing Officer

Vineyard Vines Boosts Growth And Revenue With New Omnichannel Strategy

Vineyard Vines

Abu Bakar

EVP and CIO

Wolverine Launches 70 Sites Across 15 Brands In 18 Months With Commerce Cloud

Wolverine Worldwide

Jodi Watson

President, Direct-to-Consumer

Wolverine revolutionizes mobile ecommerce with streamlined checkout experiences

Wolverine Worldwide

Jodi Watson

President, Direct-to-Consumer

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Salesforce Commerce Cloud B2B Case Studies & Customer Successes

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