Salesforce Commerce Cloud
88 Case Studies
A Salesforce Commerce Cloud Case Study
Quiksilver, a global action-sports brand long focused on athlete and event promotions, faced the challenge of fragmented channels and limited in-store digital experiences. The company needed to refocus resources, break down silos, and put the consumer experience at the center of both online and retail operations.
By adopting Commerce Cloud’s unified commerce approach, Quiksilver quickly merged channels, introduced mobile POS and other in-store digital innovations, and relaunched across 14 countries in under six months. The shift to a consumer-first model delivered immediate gains: double-digit growth in the first year, with two brands achieving triple-digit increases.