Jive Helps “Un-carrier” T-Mobile Deliver Uncommon Customer Service
T-Mobile
Scott Tweedy
Vice President of Customer Service
T-Mobile
Case Studies
Showing 107 T-Mobile Customer Success Stories
Jive-n Drives Customer Knowledge for Better Service and Sales, Massive Savings
T-Mobile
Scott Tweedy
Vice President of Customer Service
T-Mobile Rings Up Faster Performance and Innovation with TIBCO
T-Mobile
Mark Johnston
Manager, Middleware Space and Application Support
T-Mobile Calls in TIBCO Integration for Un-carrier Agility
T-Mobile
Rakesh Madireddy
Principal Engineer
T-Mobile Upgrades Its Webshop, Improving The Buying Experience And Conversion Rates With Tie Kinetix And Progress Software
T-Mobile
Tessel Jarigsma
Senior Vice President, Internet and New Media
T-Mobile Deploys Digital Workspace for Improved Effectiveness
T-Mobile
Radek Hrdina
End-user Central Services Manager
T-Mobile Czech Republic Accelerates Infrastructure to Meet Customer Needs
T-Mobile
Václav Molík
Head of Customer Solutions Design
T-Mobile - Customer Case Study
T-Mobile
James Webb
Platform Engineer
T-Mobile - Customer Case Study
T-Mobile
Nicole Johnson
Sr. Consultant, Business Solutions
T-Mobile - Customer Case Study
T-Mobile
Kenny Dsouza
Systems Analyst
T-Mobile Optimize Change Management and Ensures Algosec with Compliance
T-Mobile
Peter Erceg
Head of IT Security
T-Mobile Germany Chooses Empirix to Ensure Customer Communication
T-Mobile
Andreas Watermann
Head of VMS & IVR Integration
T-Mobile - Customer Case Study
T-Mobile
Christy Bauman
Sr Web Analyst, T-Mobile
T-Mobile Austria Uses Cloud Contact Center Solutions from Interactive Intelligence
T-Mobile
Markus Lachowitz
Senior Solutions Project Manager, T-Mobile Austria
Taking creative risk to get strong results
How T-Mobile Uses Exclusive Offers To Honor The Military
Our in-store campaign materials are always complete and up-to-date thanks to Adnovate. The solution has optimized our marketing operation with quantified results
T-Mobile Netherlands - Customer Case Study
T-Mobile
Milan Růžička
Marketing Director
Improving customer satisfaction with Live for Websites
T-Mobile
Margot van Pelt
Web Analyst & Optimization Specialist
T-Mobile Integrates Yext to Help Customers Find T-Mobile Faster
T-Mobile
Glenn May
Senior Search Manager
Millennial Media selected by T-Mobile Austria to drive mobile audience awareness for new tele.ring tari s
T-Mobile Giant Expands Their Client Base and Increases Revenue
T-MOBILE POLAND - Customer Case Study
T-Mobile
Dariusz Antoniewicz
Service Management Unit Manager
T-MOBILE AUSTRIA - Customer Case Study
T-Mobile
Thomas Kiemle
Head of Configuration & Provisioning Systems
T-Mobile Croatia Communicates With Customers With In-Store Digital Signage System
T-Mobile - Customer Case Study
T-Mobile
Ali Daniali
T-Mobile
T-Mobile - Customer Case Study
T-Mobile
Kate Boatman
Sr. Manager, Direct to Consumer Business Analysis
T-Mobile, breaking barriers to service
T-Mobile
Ryan Pizzuto
Manager, Web Testing & Optimization
Major wireless provider goes against the grain by ditching contracts and delivering the digital experiences that customers want
T-Mobile
Ryan Pizzuto
Manager, Web Testing & Optimization
T-Mobile - Customer Case Study
T-Mobile Netherlands Cuts Costs While Improving the Customer Experience
T-Mobile - Customer Case Study
T-Mobile
Kirthy Chennaian
Senior Director
T-Mobile - Customer Case Study
T-Mobile Saves 40K Man Hours Annually by Automating and Accelerating Network Testing
T-Mobile
Ray Nettleship
Director, Operations Support and Network Management Systems
Celebrating the freedom to Binge On with T-Mobile
Unleashing the biggest 7th inning stretch ever for T-Mobile
Helping T-Mobile stand out in a crowded CES field
T‐Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile
Darren Westmore
Project Manager
T-Mobile - Customer Case Study
T-Mobile Cuts Costs and Enhances E-learning with Questionmark
T-Mobile
Mike Bennett
Senior Manager of Engineering and Operations Education Services
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile, breaking barriers to service
T-Mobile
Ryan Pizzuto
Manager, Web Testing & Optimization
Major wireless provider goes against the grain by ditching contracts and delivering the digital experiences that customers want
T-Mobile
Ryan Pizzuto
Manager, Web Testing & Optimization
Improvement in the Online Sales of T-Mobile
Major wireless provider goes against the grain by ditching contracts and delivering the digital experiences that customers want
T-Mobile
Ryan Pizzuto
Manager, Web Testing & Optimization
T-Mobile’s work management strategy provides a clear connection to a great customer experience
T-Mobile
Ilona Yeremova
Senior Manager, MarComm Business Operations
Wireless services provider calls on cloud-based intranet to boost service
T-Mobile
David Sack
Senior Manager
T-Mobile - Customer Case Study
Wireless services provider calls on cloud-based intranet to boost servicea
T-Mobile
Jeff Whitney
Senior Program Manager, Channel Planning and Engagement
T-Mobile - Customer Case Study
T-Mobile
Maria Grzywaczewska
Director of the Market Communication Department
T-Mobile - Customer Case Study
T-Mobile
Klaus Slamanig
Vice President Shops
T-Mobile US and Ericsson complete massive migration in record time with 100% success rate
T-Mobile
Roberto Bulleri
Program Manager
Getting billing right for T-Mobile Austria
T-Mobile
Rüdiger Köster
CTIO
T-Mobile US and Ericsson complete massive migration in record time with 100% success rate
T-Mobile
Salim Kouidri
Senior Director of Engineering & Operations
T-Mobile Czech Republic future-proofs its mobile backhaul network with increased capacity and IP capabilities
T-Mobile
Heinz Schmid
CTO
T-Mobile listens to customers and gives them exactly what they want
T-Mobile
John Legere
CEO
Why the Un-carrier has customers crazy about its service
T-Mobile
Poppy Coutinho
Senior Manager of Product & Technology
T-Mobile Connecting with potential employees via experiential
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile
Tim Collins
Senior Learning Solutions Manager
T-Mobile - Customer Case Study
T-Mobile
Tracy Schultz
Senior Marketing Manager
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile
John Legere
CEO
Wireless Services Provider Calls on Cloud-Based Intranet to Boost Service
T-Mobile
Kimberly Tolman
Senior Manager, Frontline Programs
T-Mobile launches a mobile phone revolution with the help of DocuSign
T-Mobile
Cody Sanford
CIO
T-Mobile - Customer Case Study
T-Mobile Netherlands Cuts Costs While Improving the Customer Experience
T-Mobile - Customer Case Study
Lenati helped T-Mobile develop its social media strategy resulting in $14 million of added revenue in year 1
T-Mobile Austria: Bringing new products to market 4x faster with workflow-enabled agility
T-Mobile
Jan Haertel
Head of Business Technology Development
T-Mobile - Customer Case Study
T-Mobile Standardizes Network Design and Operations Activities with Riverbed
How T-Mobile increased order conversion rates by 500% with zoovu
T-Mobile
May Yu
Director of eCommerce Category Management
T-Mobile - Customer Case Study
T-Mobile’s work management strategy provides a clear connection to a great customer experience
T-Mobile
Peter DeLuca
SVP of Brand Communications
T-Mobile Netherlands boosts broadband customer satisfaction with super-fast fault resolution powered by Elastic
T-Mobile
Erwin Halmans
Project Manager
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
Nation’s Largest 5G Network Provider Optimizes Supply Chain, Dials Up Exceptional Customer Experiences
T-Mobile
Erik LaValle
Senior Director of Product & Technology for Supply Chain
T-Mobile Integrates Cloud Foundry to Create New Culture
T-Mobile
Brendan Aye
Principal
T-Mobile Adapted Their Identity Program
T-Mobile
Mohan Ramaswamy
Senior Manager, Digital Services Group
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile Retail Stores Prevent Downtime with Cellular-Based Automatic Failover
T-Mobile - Customer Case Study
T-Mobile adopts Microsoft Power Platform for fast and powerful low-code development
T-Mobile
Arturo Silis
Principal Systems Architect
T-Mobile adopts Power BI to transform reporting and support retail frontline
T-Mobile
Jensen Lowell
Senior Manager, Retail Business Analysis
T-Mobile Won New Fans on Super Bowl Sunday
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
Transforming 11,000 Metro by T-Mobile locations
FSG Delivers Reduced Costs During Downtown Austin Network Expansion
FSG Telecom Finishes Incomplete Project for T-Mobile in Austin
FSG Telecom Delivers T-Mobile Fiber Network Expansion Project on a Tight Deadline
How T-Mobile uses AIOps to maximize efficiency and reliability
T-Mobile
Tom Higdon
Principal Event Management Architect
T-Mobile's Andrea Lindeman walks us through her team's approach to longitudinal qual on agile timelines
T-Mobile
Andrea Lindeman
Principal User Experience Researcher
How T-Mobile is leveraging Kubernetes to handle iPhone-launch scale
T-Mobile
James Webb
Member of Technical Staff
Sierra Video router teams up for interactive video
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