T-Mobile achieves a better buying experience and higher conversion rates with Progress Software and TIE Kinetix
T-Mobile
Tessel Jarigsma
Senior Vice President, Internet and New Media
B2B Case Studies Featuring T-Mobile as the Customer
Explore case studies featuring T-Mobile as the customer — learn how vendors and partners helped T-Mobile solve real business challenges.
Case Studies
Showing 105 Success Stories about Software and Services used by T-Mobile
T-Mobile achieves 31% higher customer satisfaction and 40% call deflection with Jive Software
T-Mobile
Scott Tweedy
Vice President of Customer Service
T-Mobile achieves a seamless multichannel customer experience with ForeSee
T-Mobile
Christy Bauman
Sr Web Analyst, T-Mobile
T-Mobile Austria Uses Cloud Contact Center Solutions from Interactive Intelligence
T-Mobile
Markus Lachowitz
Senior Solutions Project Manager, T-Mobile Austria
Our in-store campaign materials are always complete and up-to-date thanks to Adnovate. The solution has optimized our marketing operation with quantified results
T-Mobile Netherlands achieves smooth, flexible fixed-mobile cloud migration for SMBs with Mitel MiCloud
T-Mobile
Milan Růžička
Marketing Director
T-Mobile achieves faster customer discovery and accurate local listings with Yext
T-Mobile
Glenn May
Senior Search Manager
T-Mobile Austria achieves 600K+ views and 1.42% CTR to boost mobile audience awareness with Millennial Media
T-Mobile expands client base and increases revenue with Pimcore CMS
T-Mobile Poland achieves improved network reliability and centralized control with Comarch Fault Management
T-Mobile
Dariusz Antoniewicz
Service Management Unit Manager
T-Mobile Austria achieves a centralized multi-technology network inventory with Comarch
T-Mobile
Thomas Kiemle
Head of Configuration & Provisioning Systems
T-Mobile Croatia achieves better customer communication with Scala InfoChannel
T-Mobile - Customer Case Study
T-Mobile
Ali Daniali
T-Mobile
T-Mobile achieves higher conversions and personalized digital experiences with Adobe Experience Manager
T-Mobile
Kate Boatman
Sr. Manager, Direct to Consumer Business Analysis
T-Mobile achieves up to 16% higher phone click‑throughs and up to 56% higher average order value with Adobe Target
T-Mobile
Ryan Pizzuto
Manager, Web Testing & Optimization
T‑Mobile achieves up to 16% higher click-throughs and 56% higher average order value with Adobe Analytics
T-Mobile
Ryan Pizzuto
Manager, Web Testing & Optimization
Taking creative risk to get strong results
T-Mobile - Customer Case Study
T-Mobile Netherlands achieves lower costs and better customer experience with CX Social
T-Mobile achieves 2.1 million Q4 customer growth with Hewlett Packard Enterprise ALM and UFT
T-Mobile
Kirthy Chennaian
Senior Director
T-Mobile - Customer Case Study
T-Mobile Saves 40K Man Hours Annually by Automating and Accelerating Network Testing
T-Mobile
Ray Nettleship
Director, Operations Support and Network Management Systems
Celebrating the freedom to Binge On with T-Mobile
Unleashing the biggest 7th inning stretch ever for T-Mobile
T-Mobile achieves $8M in 3-year content-creation savings and $3M/yr in call-handling savings with Jive Software (Jive-n)
T-Mobile
Scott Tweedy
Vice President of Customer Service
T‐Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile
Darren Westmore
Project Manager
T-Mobile achieves 99.999% uptime and faster innovation with TIBCO Software
T-Mobile
Mark Johnston
Manager, Middleware Space and Application Support
T-Mobile - Customer Case Study
T-Mobile achieves cost savings and enhanced e-learning with Questionmark
T-Mobile
Mike Bennett
Senior Manager of Engineering and Operations Education Services
T-Mobile - Customer Case Study
T‑Mobile achieves an award‑winning, one‑of‑a‑kind dye‑sublimated full‑zip hooded jacket with Kotis Design
T-Mobile achieves higher conversion and more relevant customer experiences with Adobe Experience Cloud
T-Mobile
Ryan Pizzuto
Manager, Web Testing & Optimization
T-Mobile achieves higher conversions and personalized digital experiences with Adobe Marketing Cloud
T-Mobile
Ryan Pizzuto
Manager, Web Testing & Optimization
T-Mobile achieves 511% sales growth with Bloomreach Engagement
T-Mobile achieves higher conversions and top customer care with Adobe Marketing Cloud
T-Mobile
Ryan Pizzuto
Manager, Web Testing & Optimization
Wireless services provider calls on cloud-based intranet to boost service
T-Mobile
David Sack
Senior Manager
T-Mobile - Customer Case Study
T-Mobile boosts employee engagement and customer service with Microsoft Office 365 and SharePoint Online
T-Mobile
Jeff Whitney
Senior Program Manager, Channel Planning and Engagement
T-Mobile Poland achieves 2.6M reach and 82% lower cost per reach with Facebook
T-Mobile
Maria Grzywaczewska
Director of the Market Communication Department
T-Mobile achieves 40% savings and instant price updates with Displaydata
T-Mobile
Klaus Slamanig
Vice President Shops
T-Mobile reduces order fallouts and improves customer experience with Ericsson AI and OSS/BSS
T-Mobile
Roberto Bulleri
Program Manager
T-Mobile Austria achieves reliable, future-proof billing with Ericsson OSS/BSS Billing and Revenue Management
T-Mobile
Rüdiger Köster
CTIO
T-Mobile improves customer experience and cuts order fallouts with Ericsson AI and IT Operations
T-Mobile
Salim Kouidri
Senior Director of Engineering & Operations
T-Mobile Czech Republic achieves scalable IP and TDM backhaul transformation with Ericsson MINI-LINK TN
T-Mobile
Heinz Schmid
CTO
T‑Mobile achieves 70% reduction in reps' order-processing effort and faster, seamless customer service with Salesforce
T-Mobile
John Legere
CEO
T-Mobile boosts recruitment and employee engagement with EMC Outdoor experiential marketing
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile
Tracy Schultz
Senior Marketing Manager
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile
John Legere
CEO
T‑Mobile achieves streamlined change management and PCI compliance with AlgoSec
T-Mobile
Peter Erceg
Head of IT Security
T-Mobile achieves cross-channel collaboration and improved customer service with Office 365
T-Mobile
Kimberly Tolman
Senior Manager, Frontline Programs
T-Mobile doubles email response rates with Stirista
T-Mobile achieves stronger military customer loyalty with SheerID
T-Mobile - Customer Case Study
T-Mobile cuts integration time and costs and ensures voice-service quality with Empirix Hammer Test Solutions
T-Mobile
Andreas Watermann
Head of VMS & IVR Integration
Lenati helped T-Mobile develop its social media strategy resulting in $14 million of added revenue in year 1
T-Mobile - Customer Case Study
T-Mobile achieves 10× scalability and faster time-to-market with TIBCO Software
T-Mobile
Rakesh Madireddy
Principal Engineer
T-Mobile achieves end-to-end network visibility and reduced downtime with Riverbed SteelCentral (NetSentinel & NetPlanner)
T-Mobile achieves fast, flexible parsing of complex transaction files with Alteryx
T-Mobile
Nicole Johnson
Sr. Consultant, Business Solutions
T-Mobile achieves automated enterprise API metrics and 6–7 hours of developer time savings with Alteryx
T-Mobile
Kenny Dsouza
Systems Analyst
T‑Mobile achieves 500% higher order conversion rate with Zoovu's digital assistants
T-Mobile
May Yu
Director of eCommerce Category Management
Helping T-Mobile stand out in a crowded CES field
T-Mobile achieves increased productivity and secure remote work with VMware Horizon
T-Mobile
Radek Hrdina
End-user Central Services Manager
T-Mobile Czech Republic reduces costs and increases customer satisfaction with VMware vSAN (VMware)
T-Mobile
Václav Molík
Head of Customer Solutions Design
T-Mobile - Customer Case Study
T-Mobile Austria achieves 4x faster product launches with Camunda BPM
T-Mobile
Jan Haertel
Head of Business Technology Development
T-Mobile US achieves faster development and simplified Kubernetes operations with VMware Enterprise PKS
T-Mobile
James Webb
Platform Engineer
T-Mobile scales marketing to 300 projects/month and cuts weekly meetings 92% with Adobe Workfront
T-Mobile
Peter DeLuca
SVP of Brand Communications
T-Mobile - Customer Case Study
T‑Mobile achieves a 20% increase in in‑store transaction closures with DocuSign
T-Mobile
Cody Sanford
CIO
T-Mobile - Customer Case Study
T-Mobile accelerates development and scaling with Cloud Foundry
T-Mobile
Brendan Aye
Principal
T‑Mobile achieves seamless day‑one access and automated identity provisioning during Sprint merger with SailPoint Technologies
T-Mobile
Mohan Ramaswamy
Senior Manager, Digital Services Group
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T-Mobile - Customer Case Study
T‑Mobile scales 200% and streamlines marketing workflows with Adobe Workfront
T-Mobile
Ilona Yeremova
Senior Manager, MarComm Business Operations
T-Mobile achieves continuous retail uptime with Cradlepoint NetCloud cellular automatic failover
T-Mobile - Customer Case Study
T-Mobile adopts Microsoft Power Platform for fast and powerful low-code development
T-Mobile
Arturo Silis
Principal Systems Architect
T-Mobile adopts Power BI to transform reporting and support retail frontline
T-Mobile
Jensen Lowell
Senior Manager, Retail Business Analysis
T-Mobile achieves increased awareness and engagement on Super Bowl weekend with Sharethrough
T-Mobile achieves high VCR and $0.01 CPCV with Sharethrough
T-Mobile - Customer Case Study
Transforming 11,000 Metro by T-Mobile locations
Why the Un-carrier has customers crazy about its service
T-Mobile
Poppy Coutinho
Senior Manager of Product & Technology
Nation’s Largest 5G Network Provider Optimizes Supply Chain, Dials Up Exceptional Customer Experiences
T-Mobile
Erik LaValle
Senior Director of Product & Technology for Supply Chain
FSG Delivers Reduced Costs During Downtown Austin Network Expansion
FSG Telecom Finishes Incomplete Project for T-Mobile in Austin
FSG Telecom Delivers T-Mobile Fiber Network Expansion Project on a Tight Deadline
T‑Mobile achieves 19‑second fault processing and 10x alarm-handling efficiency with IBM Cloud Pak for Watson AIOps
T-Mobile
Tom Higdon
Principal Event Management Architect
T-Mobile's Andrea Lindeman walks us through her team's approach to longitudinal qual on agile timelines
T-Mobile
Andrea Lindeman
Principal User Experience Researcher
T-Mobile accelerates deployment speed and Kubernetes scale with Cloud Native Computing Foundation
T-Mobile
James Webb
Member of Technical Staff
T-Mobile boosts Netherlands broadband reliability with Elastic
T-Mobile
Erwin Halmans
Project Manager
T-Mobile Center achieves interactive 24/7 video wall performance with Kramer Sierra Video router
T-Mobile Wholesale cuts agreement processing time by 44% with DocuSign
T-Mobile
Janet Sutherland
Senior Manager of Sales Enablement
T-Mobile - Customer Case Study
T-Mobile
Anand Muttayane
Technical Staff, Network Data & AI
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