CX Social B2B Case Studies & Customer Successes

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CXSocial helps companies to efficiently engage with all their customers on social media. Enterprises use CXSocial to monitor all online activity around their brand, competitors and industry, across all major social networks and millions of blogs, forums and news sites. CXSocial also offers powerful analytics that helps brands to follow up on marketing campaigns, their online reputation, their social profiles, etc. They also help brands to effectively manage the interaction with their social audience with workflow possibilities for social media teams.

Case Studies

Showing 9 CX Social Customer Success Stories

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Aramex achieves a social customer care powerhouse with CX Social

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Belfius Bank achieves effective social media management with CX Social

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BNP Paribas Fortis achieves faster SLAs and streamlined social engagement with CX Social

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Eastpak achieves stronger global social media engagement with CX Social

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European Parliament achieves real-time social media management with CX Social

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hhgregg achieves 250% faster customer response times with CX Social

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QoQa achieves streamlined, positive customer engagement on social with CX Social

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Samsonite centralizes social media management with CX Social

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T-Mobile Netherlands achieves lower costs and better customer experience with CX Social

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