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Visit WebsiteHow AirBnB Used dscout to Accelerate Their UX Research
Airbnb
Bridgette Black
Experience Researcher
dscout
dscout is a research tool that captures thoughts, reactions and behaviors in moments as they happen. Progressive researchers can gather qualitative feedback in the form of rich video, voices, images and text and then analyze it within a quantifiable framework. They discover how people experience products, services and everyday life at the same moment they do. dscout believes the world becomes a better place each time an organization gains broader and deeper understanding of the thoughts and behaviors of real people. Their mission is to help facilitate meaningful connections between those experiences and the products and services developed for the people who have them. Their culture of thoughtfulness and curiosity about what makes people do as they do. That’s what propels them toward making that mission into reality.
Case Studies
Showing 50 dscout Customer Success Stories
How Bayer's Front-End Innovation (FEI) Team uses dscout for remote research to find and share real consumer experiences across their org
Bayer
Bill Holsten
Front-End Innovation Lead on Consumer Health Design & Packaging
How Best Buy Scaled Customer Feedback with dscout
Best Buy
Matthew Doty
Head of Strategic Experience Design
Bose Broadens User Reach on an Accelerated Timeline With dscout
Bose
Sara Ulius-Sabel
Senior Researcher
How dscout Helped Elevate Brooks’ Research Game
Brooks Running
Connor Skutches
Brooks Running
Canadian Broadcasting Corporation Builds on Customer Personas with dscout's Mobile Ethnography Tools
Canadian Broadcasting Corporation (CBC)
Craig Saila
Director of Digital Products
Change.org Runs Diary Study on New Android App
Change.org
Aruna Balakrishnan
Change.org
How Charles Schwab Used dscout to Align, Scale Their ReOps
Charles Schwab
Amy Rothbaum
UX Researcher and ReOps Manager
Coloplast Deploys dscout to Source Global Insights on Hard-to-Talk-About Topics
Coloplast
Matt Dexter
Senior User Researchers
Compass Runs Quick-Turn, High-Stakes Concept Tests on Tight Timelines with dscout
Compass Digital Labs
William Georg
User Research Lead
How Credit Karma Turns Journey Mappings into Treasure Hunts with dscout’s Diary
Credit Karma
Emma Quinn
Senior UX Researcher
Dropbox Sparks User Collaboration via dscout
Dropbox
Meghan Earley
Design Researcher
Duolingo Gets Actionable Insights on New Literacy Learning App with dscout
Duolingo
Lowell Reade
Senior UXR Program Manager
Eclipse Experience combines home visits and mobile ethnography to get a complete picture of small town life
Eclipse Experience
Oliver Kastner
Design Researcher
Empathy Design leverages a dscout subscription for triangulation, quickly sourcing the right participants and capturing key moments at scale
Empathy
Ann Pistacchi-Peck
Design Research Lead
How Enterprise Used dscout to Optimize Their Hybrid Rental Process
Enterprise Holdings International
Nikki Smith
XR Manager
How Fjord Mixed Diary and Live for Iterative Insights
Fjord
Gretchen McNeely
Design Director
Google's Project Ara received tens of thousands of posts from Scouts for instant product insights
How Groupon Used dscout to Connect with Restaurants
Groupon
Joanna Vodopivec
Senior UX Researcher
Using dscout Tools to Improve Headspace's New User Experience
Headspace
Jonathan DeFaveri
Lead Design Researcher
Hopelab Get Honest Feedback and Candid Reflection on Sensitive Topics
Hopelab
Janise Chan
Design Researcher
Intuit's Diary Study with dscout Sheds Light on Small Business Owners
Intuit
Erin Duncan
Design Research Manager
Tapping Into the Power of Fandom with 8,000+ Study Participants
Kresnicka Research & Insights
Susan Kresnicka
Principal and Founder
How KR&I Used dscout to Seed a New Approach to Parenting
Kresnicka Research & Insights
Susan Kresnicka
Principal and Founder
How Lenovo used dscout's platform to enable research with the D/deaf and Hard of Hearing community
Lenovo
Dana C. Gierdowski
Senior Manager, UXD User Research
How Lenovo Partnered With Dscout to Improve Customer Centricity
Lenovo
Dilip Bhatia
Chief Customer Experience Officer
LexisNexis Better Understands Attorney Needs with dscout Insights
LexisNexis
Jeanette Fuccella
LexisNexis
Maslo Uses dscout Diary to Test Beta Product
Maslo
Cristina Poindexter
Co-founder
How Medline Conducted Pivotal Product Research on a Scrappy Budget
Medline
Vicky Mostovoy
Director of Consumer Insights and Analytics
Miraka Ran Remote Research on dscout to Gain Global Insights and Save Time
Miraka
Brendan Haigh
General Manager of Innovation
Motional Uses dscout to Drive Insights from Users with Access Needs
Motional
Felice Ling
Senior UX Researcher
OJO Built a Better Homebuying Journey with dscout Insights
OJO Labs
Larcombe Teichgraeber
Director of Brand Strategy and Insights
How PetSafe Used dscout to Unpack Quant Data
Petsafe
Hannah Ferguson
Stakeholder
Pluie’s dscout Research Provided Product Proof-of-Concept Within 24 Hours
Pluie
Addie Gundry
Co-founder
Purefy used dscout to generate stickier personas, define new prospect journeys, and refresh their web presence
Purefy
Duncan Moss
Chief Marketing Officer
Relish Works Uses Scout Panel for 400 Rapidfire Interviews
Relish Works
Fernando de Buen Lopez
Design Director, Innovation Studio
Salesforce Ignite on Research that Delivers High-Level Business Value
Salesforce Ignite
Chris Weber
Innovation Director
Salesforce Ignite Researches Natural Disasters in Real-Time with dscout Live
Salesforce Ignite
David O’Donnell
Director
Shopify’s Diary Study on Checkout Experience
Shopify
Emma Craig
Senior UX Researcher
How Spotify Used dscout to Scale Their Product Insights
Spotify
Ali Fradin
Product Insights Manager
Stanford University Conducts dscout Diary Study to Understand Attitudes Towards Climate Change
Stanford University
Veronica Lin
Doctoral Researcher
How Steady Used dscout to Set Product Priorities
Steady
Jasmine Hentschel
User Researcher
T-Mobile's Andrea Lindeman walks us through her team's approach to longitudinal qual on agile timelines
T-Mobile
Andrea Lindeman
Principal User Experience Researcher
Ten Gun Design Uses dscout Live for Seamless Mobile Ethnography Study
Ten Gun Design
Don Hall
Strategy Lead
How The North Face Meets Athletes Where They Are
The North Face
Vanessa Dillof
Senior Director of Consumer Insights
How Trulia Runs Broad-Scale, Multimedia Ethnographic Research with dscout
Trulia
Vito Loconte
UX Research Manager
Uber Builds Connections Between Riders and Drivers with Mini Ethnography Project
Uber
Molly Stevens
Director of User Experience Research
Verizon Tests Physical Prototypes Remotely with dscout
Verizon
Lauren Guldan
UX Research Manager
Willowtree Integrates Quick Remote Research Through Dscout as Part of Its Agile, Iterative Methodology for Product Testing
WillowTree
Claire Maiers
Principal Product Researcher
Zeus Jones Uses dscout to Explore Gen Z's Fluid Identity
Zeus Jones
Morgan Hay-Chapman
Strategist
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