Paradox B2B Case Studies & Customer Successes

Paradox is the leading HR Assistive Intelligence platform transforming global talent experience for 200 talent-centric companies. Paradox is the AI company that believes recruiting is a people game. their flagship product is Olivia, the AI recruiting assistant obsessed with improving and reinventing the candidate experience.

7‑Eleven reduces time-to-hire by over 50% and automates 95% of store hiring with Paradox

7-Eleven

Rachel Allen

Senior Director of Talent Acquisition

How Ace Hardware transformed their hiring process with conversational AI

Ace Hardware

How Altice USA decreased time to schedule interviews by 50% with Paradox's Conversational Scheduling

Altice USA

330% increase in hires with recruiting automation

American Tire Distributors

How Autism Learning Partners scaled hiring for hard-to-fill roles without scaling their recruiting team

Autism Learning Partners

Stephanie Chaviano

VP of TA

How this restaurant chain turned a personality assessment into a revenue driver

Captain D's

Michael Ditrich

Director of Talent and Training

How Captain D's reduced turnover by 38% with a personality assessment

Captain D's

35,000 hours saved yearly with automated interview scheduling

Checkers & Rally’s

Brad Williams

VP, Franchise Restaurants

75% reduction in time to hire with conversational AI

Chipotle

Ilene Eskenazi

CHRO

Compass Group achieves faster, high‑conversion high‑volume hiring with Paradox’s AI assistant Olivia

Compass Group

Shay Johnson

Vice President of Talent Acquisition

How Dell drastically reduced their time to schedule interviews with Conversational AI

Dell

89% interview scheduled rate with automation

DFCU Financial

DFCU Financial achieves faster hiring and improved candidate experience with Paradox's AI assistant Olivia

DFCU Financial

Rebecca Hicks

Talent Acquisition Specialist

DP Electric exceeds hiring goals and cuts recruiting time and spend with Paradox's AI assistant Olivia

DP Electric

Steve Brown

Recruiting & Development Manager

100% increase in interviews scheduled with conversational AI

Essentia Health

First Watch achieves 96% interview acceptance and 103% manager staffing with Paradox’s Olivia

First Watch

Laura Sorenson

Chief People Officer

Automating 90% of the hiring process with conversational AI

Flynn Group

General Motors achieves 29-minute interview scheduling and $2M in savings with Paradox

General Motors

Eileen Kovalsky

Head of Candidate Experience

GoWireless achieves rapid, mobile-first hiring and higher candidate engagement with Paradox (Olivia)

GoWireless

Derek Braun

Staffing and Recruiting Manager

Great Wolf Lodge achieves a 225% reduction in employee turnover and a 400% increase in applicant flow with Paradox

Great Wolf Lodge

Rachel O’Connell

Vice President of Talent

Hamra uses Paradox's Conversational ATS to hire in 4 days

Hamra Enterprises

Hattie B's - Customer Case Study

Hattie B's

Lola Conway

Director of Hospitality and HR

How Hattie B's uses AI to find the "right" restaurant employees as they grow

Hattie B's

How Houston Methodist leveraged automation to transform their healthcare recruiting process

Houston Methodist

Jersey Mike’s Subs increases interview show rates 60% and frees managers’ time with Paradox (Olivia)

Jersey Mike’s Subs

Jeff Henderson

President

Johnson Controls accelerates global hiring and cuts candidate response time by 98% with Paradox's AI assistant, Emma

Johnson Controls

Mike Aronson

Senior Director of Talent Acquisition Global Operations

How Kerry Group is using AI to transform their approach to TA

Kerry Group

Koch Trucking achieves faster, lower-cost hiring and improved candidate experience with Paradox

Koch Trucking

Achieving ROI in 6 weeks with hiring automation

Lids

How Marriott leveraged hiring automation to speed up hiring and save on job advertising

Marriott

On quantifying a ‘good recruiter’ and adopting AI as a legacy brand

Marriott

Meghan Rhatigan

VP of TA Experience

McDonald's achieves 60%+ reduction in time-to-hire and 95% positive candidate experience with Paradox’s Olivia-powered McHire

McDonald's

Alexa Morse

Director of HR Operations

Meritage Wins Innovation Award For Simplified Hiring Experience In 300+ Quick-Service Restaurants

Meritage Hospitality Group

Gary Rose

President & Chief Operating Officer

MJHS achieves a 60% decrease in cost per applicant and higher candidate conversion with Paradox's Olivia

MJHS

Mary McCarthy

AVP Human Resources

MultiCare Health System achieves 25% more event hires and 75% lower event costs with Paradox

MultiCare Health System

Leah Butters

Recruitment Marketing & Strategy Consultant

How NCS Group reduced interview cancellations by 26%

NCS Group

Decreasing average cost per hire by 54% with conversational AI

Neighborly

Nelbud achieves 38% higher employee retention and faster hiring with Paradox's Olivia

Nelbud

Michael Crafton

Chief Executive Officer

How Nestlé automated nearly 8,000 hours of recruiting work this year

Nestle

Lisa Scales

Head of Talent Acquisition

How Pacific Seafood reduced drop-off with AI chat and text to apply features

Pacific Seafood

How conversational software helped Pfizer's urgent need to staff labs, manufacturing, sales, and commercial functions

Pfizer

Regis Corporation achieves 86% faster hiring and $1M+ projected ROI with Paradox's Olivia

Regis Corporation

Jacob Kramer

Associate Vice President of Talent Acquisition

Gaining a competitive advantage with conversational AI

Rev Group

Engaging over 500 applicants a week with conversational AI

Schnucks

How Singtel schedules interviews in 9 seconds

Singtel

How the Canadian grocery retailer, Sobeys, is hiring store employees faster — and saving more time — than ever

Sobeys

60% decrease in time to hire with recruiting automation

Sodexo

$840,000 saved with recruiting automation

Southern Rock

High-touch candidate engagement with conversational AI

Sport Clips

DeLisa Atkinson

Director of TA

How Sport Clips prepared for the future (before it happened)

Sport Clips

Julie Vargas

VP of Career Opportunities

How SSM Health created a better recruiting process using conversational AI

SSM Health

Teri Cayler

Senior Director of TA Operations

44% decrease in cost per hire with conversational AI

The Good Care Group

How one McAlister's Deli franchisee saved more than $1 million with Paradox's Conversational ATS

The Saxton Group

58% decrease in time-to-apply with conversational AI

Tractor Supply Company

Triton Technologies achieves 85% of interviews scheduled within 1 hour with Paradox's AI recruiting assistant Olivia

Triton Technologies

Kathleen McWilliams

Recruiter

U.S. Xpress achieves AI-powered, mobile-first driver recruiting with Paradox

U.S. Xpress

Eric Fuller

Chief Executive Officer

How United Overseas Bank Limited is leveraging conversational software to screen over 5,000 applications every year

United Overseas Bank

Saving $150,000 annually with hiring automation

UnitingCare Queensland

Visiting Angels achieves 63% faster time-to-hire and 124% more monthly hires with Paradox

Visiting Angels

Brianna Stewart

Recruitment & Retention Coordinator

Wendy’s achieves faster, higher-quality hiring with Paradox’s AI assistant Lou

Wendy's

Sean Servey

Operations Manager

How Wendy's NZ leverages AI in their hiring process, according to their CEO

Wendy's

Danielle Lendich

Chief Executive Officer

How Zillow is making the hiring process more human with AI

Zillow

No matching case studies

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