Case Study: Visiting Angels achieves 63% faster time-to-hire and 124% more monthly hires with Paradox

How Visiting Angels Transformed Homecare Hiring with the Help of AI

Visiting Angels — specifically the Visiting Angels of Southwest Colorado franchise that serves locations in NM, CO and AZ — faced a slow, costly hiring process for in-home caregivers where quality and timeliness are critical. The franchise was taking an average of 80 days to hire, struggled to prioritize qualified applicants, and needed a way to screen and engage candidates faster. They partnered with Paradox to address these recruiting challenges.

Paradox deployed an AI Recruiting Assistant named Zena to automatically engage and screen candidates via the careers site and text, integrate with recruiter calendars to schedule interviews, and send reminders. As a result, Paradox helped the franchise reduce time-to-hire by 63%, reduce time-to-apply by 80%, and increase monthly hires by 124% — shifting processes that once took months into days and creating multi-week interview waitlists.

Visiting Angels

Brianna Stewart

Recruitment & Retention Coordinator