Case Study: Koch Trucking achieves faster, lower-cost hiring and improved candidate experience with Paradox

Koch Trucking Combats the U.S. Truck Driver Shortage with Speed and Candidate Experience

Koch Trucking, a 1,000-employee U.S. trucking and logistics company, faced the industry-wide driver shortage and needed a faster, more convenient way to recruit experienced drivers who fit its culture. To tackle this, Koch Trucking partnered with Paradox and deployed Paradox’s AI recruiting assistant, Olivia, to improve mobile candidate engagement and speed up hiring.

Paradox’s Olivia provided 24/7 mobile chat to screen candidates, answer questions, and schedule interviews, freeing recruiters to focus on relationship-building. The results were measurable: 2,000+ applicants in 2019, an average cost per applicant of $3 and an average cost per hire of $340 (well below the industry average), plus lower candidate drop-off and faster time-to-hire—delivering a markedly improved candidate experience for Koch Trucking.

Koch Trucking