Case Study: Captain D's Reduces Turnover by 75% with Paradox's Assessments

A Paradox Case Study

Preview of the Captain D's Case Study

How Captain D's reduced turnover by 38% with a personality assessment

Captain D’s, a seafood restaurant franchise in the United States, faced a major hiring challenge with turnover at 211%, forcing managers to constantly find about 12,000 new hires each year. Paradox helped address this pressure with its Conversational ATS and Traitify Assessments, giving Captain D’s a more efficient way to identify candidates and improve fit early in the hiring process.

By using Paradox’s Conversational ATS and Traitify Assessments, Captain D’s shifted from hiring for volume to hiring for quality, helping retain better-fit employees for longer. The results included a 75% decrease in turnover and a 33% year-over-year decrease in open positions, saving the company thousands of dollars.


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