Case Study: DFCU Financial achieves an 89% interview scheduled rate with Paradox

89% interview scheduled rate with automation

DFCU Financial partnered with Paradox to improve recruiting efficiency and create better candidate experiences. The team wanted to build meaningful relationships with candidates, but too much time was being spent on low-value tasks like coordinating interview times by phone.

Paradox implemented its conversational AI assistant, Olivia, using Conversational Scheduling and Conversational Apply to handle candidate screening, Q&A, and interview scheduling through text messaging. As a result, DFCU’s recruiters saved hundreds of hours, candidate ghosting dropped significantly, and the interview scheduled rate reached 89%.

DFCU Financial