Case Study: McDonald's achieves 60%+ reduction in time-to-hire and 95% positive candidate experience with Paradox’s Olivia-powered McHire

McDonald’s Uses an AI Solution to Make Recruiting Quicker Than Quick Service

McDonald's, the world's largest quick‑service restaurant chain hiring over 1 million hourly employees in the U.S. and more than 2.1 million globally each year, faced a recruiterless, high‑volume hiring challenge: restaurant managers had to split time between operations and recruiting while using multiple, fragmented hiring platforms. To simplify and speed hiring, McDonald's partnered with Paradox to launch McHire, powered by Paradox’s AI recruiting assistant Olivia.

Paradox’s McHire/Olivia provided a text‑to‑apply, mobile-first candidate experience that screens applicants, schedules interviews, answers questions, and supports onboarding—replacing the legacy ATS and reducing administrative burden on managers. The solution delivered measurable impact: McDonald's corporate U.S. restaurants report a 95% positive candidate experience, a >60% reduction in time to hire (to about 7.5 days), 89% of candidates captured, 83% of interviews completed, and roughly 90% franchise adoption.

McDonald's

Alexa Morse

Director of HR Operations