Case Study: Triton Technologies achieves 85% of interviews scheduled within 1 hour with Paradox's AI recruiting assistant Olivia

Triton Technologies Accelerates Hiring with 24/7 AI Recruiting Assistance

Triton Technologies, a 300-employee contact center and BPO provider, needed to scale personalized candidate experiences as recruiting volume grew and recruiters had less time for phone screening. They partnered with Paradox to deploy Olivia, an AI recruiting assistant, to maintain Triton’s high-touch employment brand and screen candidates efficiently around the clock.

Paradox implemented Olivia to engage candidates via mobile/text 24/7, answer questions, assess fit, automatically schedule interviews, and hand off top prospects to recruiters. The result: 85% of interviews are scheduled in less than one hour, more than one third of candidates engage outside normal business hours, time to hire and candidate drop-off both declined, and recruiters now spend more time on meaningful conversations with top talent.

Triton Technologies

Kathleen McWilliams

Recruiter