Clearwave B2B Case Studies & Customer Successes

Clearwave’s mission has been and remains to be the premier provider of self-service patient registration. By streamlining and automating the patient registration process healthcare providers are able to enhance the patient experience, see more patients, comply with federal and state regulations and maximize revenue cycle performance. Clearwave accomplishes this by aligning the provider’s existing systems to communicate and gather information more effectively. This is achieved by full integration with numerous HIS, PMS and EHR software products.

Case Studies

Showing 64 Clearwave Customer Success Stories

Alabama Ophthalmology Associates achieves reduced no-shows and faster check-ins with Clearwave

Alabama Ophthalmology Associates

Brooke Dover

Administrator

Andrews Sports Medicine and Orthopaedic Center achieves 90% reduction in check-in time and improved patient experience with Clearwave self-service kiosks

Andrews Sports Medicine and Orthopaedic Center

Ron Rickel

Director of Marketing

Andrews Sports Medicine and Orthopaedic Center achieves 90% reduction in check-in time with Clearwave

Andrews Sports Medicine and Orthopaedic Center

Lisa Warren

CEO

Annapolis Neurology Associates achieves consistent co-pay collections and eliminates data-error claim rejections with Clearwave

Annapolis Neurology Associates

Kristal Niblett

Medical Billing Manager

Baptist Health achieves 74% faster check-ins and 157% increase in payment collections with Clearwave

Baptist Health

Jeri Pack

Director, Revenue Cycle Solutions

Baptist Health achieves two-minute check-ins and improved patient engagement with Clearwave self-service kiosks

Baptist Health

Katrina Belt

Chief Financial Officer

Bee Well El Paso Pediatrics achieves rapid check-ins, shorter wait times and 100% copay collection with Clearwave

Bee Well El Paso Pediatrics

Sheri Howze

Pediatrician

Cape Fear Orthopedics achieves faster check-ins and higher patient volume without adding staff with Clearwave

Cape Fear Orthopedics

Amber Brookins

Front Desk Lead

Cardiology Associates achieves faster patient check‑in and streamlined operations with Clearwave Connect

Cardiology Associates

Chapman Cook

Chief Operating Officer

Carolina Orthopaedic & Sports Medicine Center boosts collections and slashes check‑in time with Clearwave

Carolina Orthopaedic & Sports Medicine Center

Heather Ray

Revenue Cycle Operations Manager

Cary Dermatology Center achieves 31% increase in co-pay collections and 96% patient self-check-in with Clearwave

Cary Dermatology Center

Mary Ann McNeill

Practice Manager

Center for Orthopaedics & Sports Medicine boosts online bookings and call center efficiency with Clearwave

Center for Orthopaedics & Sports Medicine

Connie Roberts

Chief Operating Officer

Complete Women’s Care of Alabama achieves 90% reduction in check-in times and increased point-of-service collections with Clearwave

Complete Women’s Care of Alabama

Lauren Reese

Administrative Manager

Concord Orthopaedics achieves 5% increase in self-pay collections with Clearwave's automated estimations

Concord Orthopaedics

Dermatology Associates achieves an 83% drop in check-in time and 25% reduction in front-desk staff with Clearwave

Dermatology Associates

Donna Hyland

Practice Manager

East Alabama Health achieves a 90% decrease in wait times with Clearwave

East Alabama Health

LeAnne Moran

VP of Revenue Cycle

East Jordan Family Health Center achieves faster check-ins and higher co-pay collections with Clearwave Patient-Led Registration kiosks

East Jordan Family Health Center

Kassandra Duby

Site Director

East Side Endoscopy achieves fewer denials and higher patient satisfaction with Clearwave Connect (Clearwave)

East Side Endoscopy

Helen Lowenwirth

Administrator

Greater Lawrence Family Health Center achieves 157% increase in payment collections with Clearwave

Greater Lawrence Family Health Center

Marta Moura

AVP, Site Operations

Healthcare Outcomes Performance Company (HOPCo) achieves 70% reduction in call times and 30% faster agent onboarding with Clearwave Scheduling

Healthcare Outcomes Performance Company

Jenifer Purslow

Executive Vice President

HealthEquity Inc. - Customer Case Study

HealthEquity Inc.

Bill Otten

Chief Revenue Officer

Innovative Healthcare Business Solutions achieves 95% co-pay collections and improved staff retention with Clearwave

Innovative Healthcare Business Solutions

Skyler Fierro

Chief Executive Officer

Ironwood Cancer and Research Centers achieves 55-second express check-ins and streamlined patient intake with Clearwave

Ironwood Cancer and Research Centers

Pat Hansen

Administrator

Jordan-Young Institute - Customer Case Study

Jordan-Young Institute

Tiara Williams

Patient Registration Manager

Katzen Eye Group achieves streamlined self-service check-in and real-time NextGen integration with Clearwave

Katzen Eye Group

Janna Mullaney

Chief Operations Officer

Legacy Community Health achieves streamlined multi-site scheduling and improved patient engagement with Clearwave Scheduling

Legacy Community Health

Criztal Franco

Director of Patient Access

Long Valley Family Health Center achieves faster check-ins and automated patient intake with Clearwave

Long Valley Family Health Center

Cierra Wilcox

Clinical Applications Specialist

Marietta Eye Clinic reduces waiting room time by 82% with Clearwave

Marietta Eye Clinic

Elliott Gatehouse

Director of Revenue Cycle

Marietta Eye Clinic achieves 1,500 FTE hours saved with Clearwave Scheduling

Marietta Eye Clinic

Dustin Bostwick

Sr. Marketing & Communications Manager

Metrolina Eye Associates achieves higher collections and happier patients with Clearwave

Metrolina Eye Associates

Nick Tavares

Chief Executive Officer

Montgomery Cardiovascular Associates doubles point-of-service kiosk collections with Clearwave

Montgomery Cardiovascular Associates

Stefanie Prestage

Business Office Director

Nebraska Orthopaedic Center achieves 47% faster check-ins with Clearwave Pre-Registration & Clinical Intake

Nebraska Orthopaedic Center

Sydnie Murphy

Patient Access Assistant Manager

North Idaho Dermatology reduces check-in times to under two minutes with Clearwave

North Idaho Dermatology

Grant Ely

CEO

North Idaho Dermatology achieves 50% faster patient registration with Clearwave

North Idaho Dermatology

North Ohio Heart achieves a 19% increase in payment collections with Clearwave

North Ohio Heart

Elaine VanDootingh

Revenue Cycle Supervisor

OnSpot Dermatology Reduces Staffing Challenges & Costs for Mobile Operations

OnSpot Dermatology

Darin Hunt

Marketing & IT Director

Orthopaedic Associates of Central Maryland achieves faster check-in and a $150K boost in collections with Clearwave

Orthopaedic Associates of Central Maryland

Mary Jo Ludwig

Information Services Director

Clearwave Chosen as a Charter Member of Panda Health Marketplace in Digital Patient Intake Category

Panda Health

David Nichols

SVP, Digital Health Portfolio & Platform

Pediatric Associates of the Northwest achieves 20% more online bookings and improved patient engagement with Clearwave

Pediatric Associates of the Northwest

Annie Cain

Technology Manager

Pulmonary Associates of Mobile, P.C. achieves faster payments and reduced operational costs with Clearwave

Pulmonary Associates of Mobile, P.C.

Jeremy Gibbs

Director of Finance

Raleigh Neurology Associates achieves a 25%+ increase in POS collections and 72% faster patient check-ins with Clearwave

Raleigh Neurology Associates

Leeann Garms

Chief Executive Officer

Rockland Eye Physicians & Surgeons achieves faster check-ins and 95% insurance eligibility verification with Clearwave

Rockland Eye Physicians & Surgeons

Keith Froleiks

Chief Financial Officer

SLUCare Physician Group achieves 90% contactless digital check-in adoption with Clearwave Scheduling

SLUCare Physician Group

Kevin Elledge

Chief Executive Officer

Southeastern Orthopaedic Specialists achieves 89% co-pay collections and sub-2-minute check-ins with Clearwave

Southeastern Orthopaedic Specialists

Darcy Parizek

Administrator

Southview Medical Group achieves under 2-minute check-ins and 91% co-pay collection with Clearwave

Southview Medical Group

Daniel Chattom

Clinical Systems Manager

Southwest Michigan Dermatology achieves streamlined check-ins and a 50% front-desk staffing reduction with Clearwave

Southwest Michigan Dermatology

Lisa Makela-Walters

Business Office Manager

Spire Orthopedic Partners achieves 86% reduction in call center training time and improved patient access with Clearwave

Spire Orthopedic Partners

Andrew Vieira

Vice President of Clinical Applications

St. Cloud Orthopedics achieves 77% reduction in waiting room time with Clearwave

St. Cloud Orthopedics

Shelley Gerads

Business Office Manager

Tallman Eye Associates achieves 88% reduction in check-in time with Clearwave

Tallman Eye Associates

Wayne H. Persutte

Chief Executive Officer

Texas Endoscopy achieves 2.5 FTE revenue-cycle savings and 3-minute check-ins with Clearwave Connect

Texas Endoscopy

June King

Business Office Manager

The CardioVascular Group reduces claim rejections and slashes check-in time by 78% with Clearwave

The CardioVascular Group

Jillian Boyd

Practice Administrator

Centers for Advanced Orthopaedics (CAO) achieves 72% co‑pay collection and reduced front‑desk costs with Clearwave

The Centers for Advanced Orthopaedics

Sonali Parry

Therapy Director

The Children's Clinic achieves 1,200 self-scheduled pediatric flu shots in two days with Clearwave Scheduling

The Children's Clinic

Sara J. Laun Cannon

Pediatrician

The Eye Care Institute achieves 82% reduction in claims denials with Clearwave

The Eye Care Institute

Mark Prussian

Chief Executive Officer

The Orthopaedic Group achieves streamlined scheduling and increased after-hours & new-patient bookings with Clearwave self-scheduling

The Orthopaedic Group

Jennifer Lott

Director of Operations

Thomas Eye Group achieves 18k online bookings and saves 520 staff hours with Clearwave Scheduling

Thomas Eye Group

Noitavia Fitts

Senior Manager of Patient Experience

IT Manager

Urology Centers of Alabama achieves 20% fewer rejected claims and 78% increase in point-of-service collections with Clearwave

Urology Centers of Alabama

Jason Biddy

CEO

Utah Cancer Specialists achieves 2-minute check-ins, cleaner patient data and fewer insurance setbacks with Clearwave

Utah Cancer Specialists

Rachelle Tonga

Director of Administrative Services

Utah Cardiology boosts one-on-one patient interaction and reduces wait times with Clearwave Connect

Utah Cardiology

Daren Moon

IT Manager

Wichita Falls Endoscopy Center achieves $120K increase in collections and faster check-ins with Clearwave

Wichita Falls Endoscopy Center

Robbie Williamson

Business Office Coordinator

Wichita Falls Endoscopy Center achieves sub-3-minute patient check-ins and reduced front-desk workload with Clearwave

Wichita Falls Endoscopy Center

Brandon Beshear

Administrator

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Clearwave B2B Case Studies & Customer Successes

Case Studies

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