Case Study: Nebraska Orthopaedic Center achieves 47% faster check-ins with Clearwave Pre-Registration & Clinical Intake

Nebraska Orthopaedic Center Pre-Registration with Clinical Intake Boosts Scalability for Nebraska Orthopaedic Center

Nebraska Orthopaedic Center, a growing practice with 24 surgeons, 26 advanced practice providers and more than 8,000 patients a month, needed to scale patient volume without degrading the in‑office experience. Their initial digital pre‑registration still required patients to finish clinical intake in the office, increasing check‑in times and staff burden, so they turned to Clearwave and implemented Clearwave Registration with clinical intake to enable complete pre‑registration from home.

Clearwave’s solution delivered seamless, customizable pre‑registration that integrates discrete clinical data into the EHR and PMS, reducing manual entry and streamlining workflows. As a result Clearwave helped Nebraska Orthopaedic Center achieve 59% patient utilization of pre‑registration, a 47% reduction in average check‑in time, a 1:44 express check‑in, a 33% drop in new patient check‑in time, improved point‑of‑service collections (38% self‑pay fees, 81% co‑pays) and happier front‑desk, nursing and provider staff — enabling the practice to increase daily patient throughput and support additional surgeons.

Nebraska Orthopaedic Center

Sydnie Murphy

Patient Access Assistant Manager