Case Study: United Skin Specialists achieves 195% increase in POS collections with Clearwave

Ten Dermatology Practices & a Digital Transformation POS Collections Up 195%

United Skin Specialists, a Midwestern dermatology practice management company that supports ten locations and about 500 patients per day, needed a Nextech‑compatible, centralized patient registration solution to improve demographic and insurance accuracy, reduce denials and wait times, and increase point‑of‑service collections. They selected Clearwave and its patient check‑in solution (Clearwave Connect and kiosks) to meet those integration and workflow requirements.

Clearwave implemented kiosks, eligibility verification and PM integration with Nextech, plus dashboards that made collections and balances visible to managers. The result: POS collections rose 195%, about 64,000 eligibility checks run monthly, and waiting‑room time fell dramatically (reported 150% improvement), while staff workflows were streamlined, paper use dropped, and the kiosks provided critical support during COVID‑related staffing shortages. Clearwave’s tools also enabled ongoing staff training and measurable operational improvements.

United Skin Specialists

Cory Hoover

IT Manager