Case Study: Urology Centers of Alabama achieves 20% fewer rejected claims and 78% increase in point-of-service collections with Clearwave

Urology Center Reduces Rejected Claims

Urology Centers of Alabama, a leading urology practice in Homewood, Alabama, needed to improve the patient experience and strengthen accounts receivable management. After evaluating options, they chose Clearwave and implemented Clearwave’s Enterprise EligibilityTM along with four self-service registration kiosks to modernize check-in and eligibility verification.

Clearwave deployed the kiosks and eligibility solution in November 2018 at the flagship office, resulting in 99% patient kiosk utilization, average check-in times of three minutes, a roughly 20% reduction in rejected claims, and about a 78% increase in point-of-service collections—delivering a strong return on investment for Urology Centers of Alabama.

Urology Centers of Alabama

Jason Biddy

CEO