LogicMonitor B2B Case Studies & Customer Successes

Abrigo achieves 99.99% uptime and unified observability with LogicMonitor

Abrigo

David Felmley

Senior Manager

Accruent achieves unified application monitoring with LogicMonitor

Accruent

Akamai achieves faster incident response and stronger customer trust with Catchpoint

Akamai

Alfun increases operational efficiency

Alfun

ANS Group achieves dramatically faster FlexPod deployments and real-time infrastructure visibility with LogicMonitor

ANS Group

Chris Hodgson

Service Delivery Director

Appriss achieves $250K+ IT OPEX reduction and improved 99.95% uptime with LogicMonitor

Appriss

Travis Ackert

Manager of Infrastructure Services

Appriss achieves over $250K in IT OPEX savings with LogicMonitor

Appriss

Ascham School achieves seamless remote learning and 60% team productivity boost with LogicMonitor

Ascham School

Anthony Barron

IT Operations Manager

Ascham School boosts productivity and cuts alerts with LogicMonitor

Ascham School

Aston University achieves always-on IT visibility with LogicMonitor

Aston University

ATSG achieves reduced operating costs and accelerated growth with LogicMonitor

ATSG

Scott Mayers

Senior Vice President of Cloud and Managed Solutions

ATSG Reduces Operating Costs and Scales Growth with LogicMonitor

ATSG

Aurora Public Schools improves network visibility and reduces disruptions with LogicMonitor

Aurora

Justin Allen

Technical Solutions Architect at Aurora Public Schools

Bachem - Customer Case Study

Bachem

Bachem reduces alert fatigue with LogicMonitor

Bachem

Bandwidth achieves operational efficiency and increases development time to 80% with LogicMonitor (LM Envision)

Bandwidth

Austin Culbertson

NetOps Observability Manager

Bandwidth achieves 80% more time for development with LogicMonitor

Bandwidth

Bechtle Suisse achieves 50% faster MTTR and customer onboarding with LogicMonitor

Bechtle

Jérôme Toulet

Innovation and Process Manager

Bechtle Suisse achieves operational excellence with LogicMonitor

Bechtle

BlueBridge Networks achieves new business growth and unified hybrid monitoring with LogicMonitor

BlueBridge Networks

Kevin Goodman

Managing Director & Partner

BlueBridge Networks wins new business and streamlines hybrid monitoring with LogicMonitor

BlueBridge Networks

Box improves API observability and customer experience with LogicMonitor Catchpoint

Box

Bupa consolidates monitoring and streamlines IT to reduce costs and speed incident response with LogicMonitor

Bupa

Luke Williams

Head of Service Management

Bupa streamlines IT operations and improves healthcare efficiency with LogicMonitor

Bupa

CAE achieves actionable customer insights with LogicMonitor

CAE

CAE Technology Services achieves up to 50% faster customer onboarding with LogicMonitor

CAE Technology

David Azzopardi

IT Operations Manager

Carrier Global Corporation achieves unified observability and reduced MTTR with LogicMonitor's LM Envision

Carrier

Rich Johnston

Director of Hosting Platforms

Carrier achieves unified observability and faster MTTR with LogicMonitor

Carrier

CCI Systems scales monitoring from 25 to 280,000 devices and delivers consistent high-speed hotel Wi‑Fi with LogicMonitor

CCI Systems

Sparky Farwell

CCI Systems

CCI Systems delivers high-speed hotel Wi-Fi with LogicMonitor

CCI Systems

Cello Communications achieves rapid scaling and 75% faster customer onboarding with LogicMonitor

Cello Communications

Falko Weber

Chief Operating Officer

Cello Communications reduces onboarding time by 75% with LogicMonitor

Cello Communications

CIO Solutions reduces labor costs and accelerates issue resolution with LogicMonitor

CIO Solutions

Eric Egolf

President

Cloudinary quantifies global performance improvements with LogicMonitor’s synthetic monitoring

Cloudinary

CMA reduces MTTR with root cause analysis

CMA Technology Solutions

CMA Technology Solutions reduces MTTR with LogicMonitor

CMA Technology Solutions

Coca-Cola Bottling Co. Consolidated achieves unified monitoring and 30-minute faster incident resolution with LogicMonitor

Coca-Cola Bottling Co. Consolidated

Bob Hogue

IT Architect

Computer Solutions achieves scalable Cisco monitoring and expanded managed-services capacity with LogicMonitor

Computer Solutions

James Deaton

Senior Network Engineer

Computer Solutions scales managed services and improves monitoring with LogicMonitor

Computer Solutions

Core Laboratories achieves global hybrid IT visibility and increased uptime with LogicMonitor

Core Laboratories

Chad Price

Corporate Windows System Admnistrator

Core Laboratories improves global IT visibility and uptime with LogicMonitor

Core Laboratories

County of Henrico achieves 90% reduction in alert noise with LogicMonitor

County of Henrico

Reggie Grubbs

IT Manager

County of Henrico reduces alert noise by 90% with LogicMonitor

County of Henrico

Cox Automotive improves SLA compliance and incident response with Catchpoint synthetic monitoring

Cox Automotive

CPI Solutions achieves single-pane-of-glass monitoring and faster support escalation with LogicMonitor

CPI Solutions

Marty Sarkisian

VP of Technology Consulting

Devoteam reduces incident volume with LogicMonitor Edwin AI

Devoteam

Gaël Grootaert

Group Director Devoteam Managed Services

DreamHost achieves proactive network visibility and faster root-cause analysis with LogicMonitor

DreamHost

EdgeNext builds customer confidence with LogicMonitor Internet Performance Monitoring

EdgeNext

Fastly gains end-to-end content delivery visibility with LogicMonitor Catchpoint

Fastly

Febelco achieves uninterrupted medication deliveries to 3,200 pharmacies with LogicMonitor

Febelco

Sven Moreels

IT Infrastructure Manager

Febelco achieves zero major outages and faster medication delivery with LogicMonitor

Febelco

Flashtalking improves global ad delivery with Catchpoint Internet Performance Monitoring

Flashtalking, now part of Innovid

Franke achieves single-pane visibility of their 95% virtualized environment with LogicMonitor

Franke

Dominik Hunn

Project Lead for Monitoring Replacement

Franke achieves single-pane visibility across its virtualized environment with LogicMonitor

Franke

G2 Technology Group achieves granular, unified AWS monitoring and cost visibility with LogicMonitor

G2 Technology Group

Katie Paugh

DevOps Engineer

Grapevine-Colleyville ISD (GCISD) achieves 99.8% uptime and faster MTTR with LogicMonitor

GCISD

Kyle Berger

Chief Technology Officer

GCISD accelerates digital transformation with LogicMonitor

GCISD

Google improves real-time product experience with LogicMonitor Catchpoint

Google

Gotransverse achieves full AWS and Kubernetes visibility and saves 24 hours/week with LogicMonitor

Gotransverse

Brandon Metcalf

Director of SaaS Operations

Gotransverse achieves full AWS and Kubernetes visibility with LogicMonitor

Gotransverse

Hain Celestial Group achieves over 60% reduction in monthly IT expenditures with LogicMonitor

Hain Celestial Group

Ashton Mellott

Information Technology Operations Manager

Hain Celestial Group slashes IT costs with LogicMonitor and Azure

Hain Celestial Group

HAMBS cuts IT incidents by 50% and reduces resolution time to under an hour with LogicMonitor

HAMBS

Daniel Russell

Hosting and Cloud Services Manager, HAMBS

HelloFresh achieves proactive global network visibility and faster issue resolution with LogicMonitor

HelloFresh

Glenn de Man

Associate Director, HelloFresh IT Fulfillment Center

HID Global achieves centralized Kubernetes and microservices visibility and improved performance and uptime with LogicMonitor

HID Global

Balaji Jeeva

Manager, Cloud Operations

Honeywell uncovers a 95% content delivery failure and boosts digital performance with LogicMonitor

Honeywell

Hostinger achieves 99.999% uptime and faster website performance with LogicMonitor's Catchpoint

Hostinger

i-LEVEL achieves faster onboarding and improved hardware and performance monitoring with LogicMonitor

i-LEVEL

Robert Vergeer

Engineering Team Leader

i-LEVEL enhances customer service and hardware monitoring with LogicMonitor

i-LEVEL

Idea 11 achieves 50% YoY growth and cuts customer onboarding to 15-20 minutes with LogicMonitor

Idea 11

Ben Gittins

Tech Lead

Idea 11 achieves faster onboarding and scalable growth with LogicMonitor

Idea 11

IG reduces alert noise and cuts costs with LogicMonitor observability

IG

Infor achieves scalable, agentless monitoring of 50,000+ AWS resources with LogicMonitor

Infor

Durga Dash

Director of Cloud Operations

Infor optimizes massive AWS visibility with LogicMonitor

Infor

Involta achieves streamlined operations and real-time customer visibility with LogicMonitor

Involta

Joseph Minshull

NOC Manager

Involta streamlines operations and supports growth with LogicMonitor

Involta

iPipeline improves customer satisfaction with LogicMonitor's Catchpoint

iPipeline

iQor reduces alerts and service impact with LogicMonitor

iQor

iSeatz improves uptime and customer experience with LogicMonitor

iSeatz

Itility achieves simpler, more cost-effective customer support with LogicMonitor

Itility

iVision achieves $124,000 in cost savings and faster onboarding with LogicMonitor

iVision

Tom Lasswell

Lead Architect

iVision reduces outage resolution time and maintains configuration compliance with LogicMonitor (LM Config)

iVision

Tom Lasswell

Lead Architect

iVision Saves $124,000 with LogicMonitor

iVision

John Holland achieves 40% cost reduction and unified end-to-end observability with LogicMonitor

John Holland

Kier Morrison

General Manager of IT Technology Operations

John Holland achieves 40% cost reduction with LogicMonitor

John Holland

KAYAK delivers stellar customer experiences with LogicMonitor

KAYAK

Tom Parker

VP of Information Technology

KAYAK achieves proactive infrastructure monitoring with LogicMonitor

KAYAK

L’Oréal achieves 15% more page completions with LogicMonitor's synthetic monitoring

L’Oreal

Lewan Technology generates new revenue through Monitoring-as-a-Service with LogicMonitor

Lewan Technology

Wray Smith

VP of Technology Services

Lewan Technology generates new revenue with LogicMonitor

Lewan Technology

LinkedIn achieves faster global issue resolution and better digital experiences with LogicMonitor Catchpoint

LogicMonitor Helps Logicalis Make the Complex Simple for Customers

Logicalis

Tadhg Cashman

Services Director

Logicalis accelerates customer onboarding with LogicMonitor

Logicalis

Louisiana State University achieves 100% service uptime with LogicMonitor

Louisiana State University

Ethan Bateman

Manager of Network Operations Center

Louisiana State University achieves 100% service uptime with LogicMonitor

Louisiana State University

Loyola University Maryland achieves campus-wide visibility and reduced IT overhead with LogicMonitor

Loyola University Maryland

Michael Dieter

Senior Systems Engineer

Loyola University Maryland reduces MTTR and boosts network visibility with LogicMonitor

Loyola University Maryland

Michael Dieter

Senior Systems Engineer

Loyola University Maryland achieves lower administrative overhead with LogicMonitor

Loyola University Maryland

Michael Dieter

Senior Systems Engineer

Lucy Group prevents outages and gains unified global monitoring with LogicMonitor

Lucy Group

Jamie McCready

Project and Systems Engineer

Lucy Group Prevents Outages with LogicMonitor

Lucy Group

Markel strengthens global IT operations with LogicMonitor and Edwin AI

Markel

Merkle - Customer Case Study

Merkle

Merkle achieves global infrastructure visibility with LogicMonitor

Merkle

Migros achieves unified observability for 38,000 devices and faster incident response with LogicMonitor

Migros

Claudius Külling

Lead of Network Operations

Migros reduces downtime and consolidates monitoring with LogicMonitor

Migros

MindShift achieves greater IT agility and availability with LogicMonitor

MindShift

Tom Kraus

Director of Cloud Services

mindSHIFT achieves greater IT visibility and availability with LogicMonitor

MindShift

Minnesota Vikings achieve uninterrupted video access with LogicMonitor

Minnesota Vikings

Matt Freshwater

Information Technology Manager

Minnesota Vikings achieve uninterrupted video access with LogicMonitor

Minnesota Vikings

NEH boosts security and streamlines IT operations with LogicMonitor

NEH

NetGain simplifies monitoring and consolidates tools with LogicMonitor

NetGain

Nexon Asia Pacific achieves 91% reduction in alert noise and 67% fewer ServiceNow incidents with LogicMonitor's Edwin AI

Nexon

Joshua Powell

Managed Services Lead

Nexon reduces incidents and alert noise with LogicMonitor’s Edwin AI

Nexon

nicos achieves 50% faster deployment with LogicMonitor

Nicos GmbH

Lemke

Nine Entertainment reduces alert noise by 80% with LogicMonitor and Edwin AI

Nine Entertainment

Peter Bethel

Infrastructure Manager, Nine Entertainment

Node4 Ltd halves critical incidents and streamlines IT operations with LogicMonitor

Node4 Ltd

Sam Reed

Enterprise Architecture and R&D Director

Node4 achieves greater operational stability with LogicMonitor

Node4 Ltd

NTT improves network insight and monitoring efficiency with LogicMonitor

NTT

NTT Communications achieves improved network insight and faster customer onboarding with LogicMonitor

NTT Communications

Oscar Garcia

Chief Operating Officer, Managed Services

Ohio Public Employees Retirement System improves server visibility and maintenance planning with LogicMonitor

Ohio Public Employees Retirement System

OPERS increases visibility and insights

Ohio Public Employees Retirement System (OPERS)

Peach achieves 156 hours per year time savings and full-stack observability with LogicMonitor

Peach

Al Hepworth

Senior Director of Engineering

Peach saves 156 hours per year with LogicMonitor

Peach

Priceline reduces issue resolution time from days to minutes with LogicMonitor Catchpoint

Priceline

Provident Bank achieves clearer visibility and reduced alert noise with LogicMonitor

Provident Bank

Q2 Holdings accelerates innovation with LogicMonitor

Q2 Holdings

Q2 Software achieves faster innovation and unified service monitoring with LogicMonitor Service Insight

Q2 Software

Jordan Hager

Senior Director of IT Operations

Qualtrics achieves under-five-minute incident discovery with LogicMonitor Catchpoint

Qualtrics

RaySearch Americas, Inc achieves unified observability and 10-minute issue resolution with LogicMonitor (LM Envision)

RaySearch Americas, Inc

John Burriss

Senior IT Solutions Engineer

RaySearch Americas achieves unified observability and faster resolution with LogicMonitor

RaySearch Americas, Inc

Rentalcars.com achieves scalable, automated AWS monitoring to support 8M annual bookings and improve DevOps collaboration with LogicMonitor

Rentalcars.com

Simon Gunton

Lead Business Operations Engineer

Rentokil Initial achieves tailored global operations monitoring with LogicMonitor

Rentokil Initial

Retune achieves a reduction in customer onboarding time from 80 hours to 1 hour with LogicMonitor

Retune

Nicklas Karlsson

Concept and Service Developer

Retune reduces customer onboarding time from 80 hours to 1 hour with LogicMonitor

Retune

SAP achieves unified network visibility and simpler operations with LogicMonitor

SAP

Bernd Fritzsche

Service Owner for Office Network Monitoring at SAP

SAP improves incident detection and customer experience with LogicMonitor Catchpoint

SAP

Schneider Electric achieves unified observability — consolidates 30 tools to 5 and cuts alerts 40% with LogicMonitor

Schneider Electric

Sankeet Lokhande

Senior Engineer

Schneider Electric reduces monitoring tools by 83% with LogicMonitor

Schneider Electric

Security7 Networks achieves faster firewall configuration and rapid configuration recovery with LogicMonitor LM Config

Security7 Networks

Ray Scholl

Chief Information Security Officer

Sensirion reduces annual incidents from 12 to near zero with LogicMonitor

Sensirion

Andi Kuehne

Head Global IT Infrastructure Services

Sensirion reduces incidents to near zero with LogicMonitor

Sensirion

Serenova achieves consolidated, proactive hybrid‑cloud monitoring and fewer outages with LogicMonitor

Serenova

Kelli Bonin

NOC Manager

Serenova gains real-time hybrid cloud visibility with LogicMonitor

Serenova

Sogeti achieves 90% faster customer monitoring onboarding and improved digital agility with LogicMonitor

Sogeti

Wietse Jongsma

Serviceline Architect

Sogeti Achieves 90% Faster Customer Monitoring Onboarding with LogicMonitor

Sogeti

SPS Commerce achieves accelerated development agility and faster innovation with LogicMonitor Kubernetes Monitoring

SPS Commerce

Jamie Thingelstad

CTO

SPS Commerce accelerates development agility with LogicMonitor Kubernetes monitoring

SPS Commerce

StoneX achieves zero false positive alerts with LogicMonitor

StoneX Group

Syngenta achieves 80% fewer alerts and 30% faster MTTR with LogicMonitor’s Edwin AI

Syngenta

Kris Manning

Global Head of IT Networks

Syngenta achieves 80% lower alert volume with LogicMonitor Edwin AI

Syngenta

Synoptek (MSP) achieves 80% cost reduction, 60% fewer alerts, and onboarding in seconds with LogicMonitor

Synoptek

Mike Hashemi

Systems Integration Engineer

Synoptek reduces costs and alerts with LogicMonitor

Synoptek

Mike Moffatt

Director of the Enterprise Operations Center

Tapad improves global SaaS performance visibility with LogicMonitor Internet Performance Monitoring

Tapad

Teads Holding Co. improves API visibility and faster incident response with LogicMonitor

Teads Holding Co

Team Internet improves AWS visibility and reduces outage risk with LogicMonitor Internet Performance Monitoring

Team Internet

Tecala Group achieves 70% faster onboarding and 20% more engineering capacity with LogicMonitor LM Envision

Tecala Group

Ben Leggo

Chief Operation Officer

Tecala Group achieves faster onboarding and greater efficiency with LogicMonitor

Tecala Group

Tencent Cloud achieves global CDN visibility with LogicMonitor Catchpoint

Tencent Cloud

The University of Western Australia achieves 90% alert reduction with LogicMonitor

The University of Western Australia

Topgolf achieves sub-2-minute MTTR and seamless player experiences with LogicMonitor

TopGolf

Mike Zvolanek

Director of Global Infrastructure

Triton saves money with automation

Triton Management Services

Triton Management Services saves money with LogicMonitor automation

Triton Management Services

True Fit cuts high-urgency incidents 20% and gains unified cloud visibility with LogicMonitor (LM Cloud)

True Fit

Don Jackson

Senior Cloud Operations Manager

True Fit reduces downtime and improves cloud visibility with LogicMonitor

True Fit

UMB AG achieves streamlined multi-cloud monitoring and enhanced customer service with LogicMonitor

UMB AG

Andrea Reisinger

Product Owner

UMB AG achieves streamlined cloud monitoring and enhanced customer service with LogicMonitor

UMB AG

Unified ConneXions achieves data-center cost savings and proactive IT monitoring for K-12 districts with LogicMonitor

Unified ConneXions

Jon Linsenbardt

Director Of Support Services

University of Western Australia achieves 90%+ reduction in critical alerts and unified IT visibility with LogicMonitor

University of Western Australia

Steven Lim

Manager of System Administration

VectorUSA prevents downtime with intelligent alerting

VectorUSA

VectorUSA achieves faster onboarding and broader infrastructure visibility with LogicMonitor

VectorUSA

VEM Sistemi saves 60% of time on routine tasks to better serve customers with LogicMonitor

VEM Sistemi

Giovanni Toscani

Head of Managed Services

VEM Sistemi saves 60% of time for customer service with LogicMonitor

VEM Sistemi

Verizon Digital Media Services achieves faster network issue resolution with LogicMonitor

Verizon Digital Media Services

Vertu Motors accelerates IT operations and cuts MTTR with LogicMonitor Envision

Vertu

Jon Barnett

Head of IT Operations

Vertu Motors accelerates issue resolution and improves customer experience with LogicMonitor Envision

Vertu

Virteva achieves 96% alert-noise reduction and unified monitoring with LogicMonitor

Virteva

Matt Kerfoot

Infrastructure Technician

Virteva reduces alert noise by 96% with LogicMonitor

Virteva

VPay achieves 97% fewer P1 issues and $10k+ daily savings with LogicMonitor

VPay

Shane Carden

Manager, Development Operations

VPay cuts P1 issues and streamlines operations with LogicMonitor

VPay

Vulcan uses extensibility to ensure printer uptime

Vulcan

Vulcan ensures printer uptime and on-time payroll with LogicMonitor

Vulcan

West Monroe Partners achieves ROI in 6 months with LogicMonitor

West Monroe Partners

Nathan Ulery

Managing Director

Xandr improves global ad delivery performance with LogicMonitor Catchpoint

Xandr

Zenconnect keeps Burger King France and Five Guys running and scales rapidly with LogicMonitor

ZENCONNECT

Olivier Marnac

Co-Founder/General Manager