Case Study: Node4 Ltd halves critical incidents and streamlines IT operations with LogicMonitor

Node4 Streamlining IT operations and enhancing cloud services with LogicMonitor

Node4 is a UK managed services provider that delivers cloud, network, data, security and business application solutions to public- and private-sector clients. Facing rapid cloud adoption and a complex stack spanning PaaS, SaaS and Kubernetes, Node4 needed to replace disparate monitoring tools with a scalable, easy-to-use observability platform that reduced complexity and worked for users of varying technical skill.

Node4 implemented LogicMonitor for unified hybrid monitoring and fast onboarding, extending visibility to previously unsupported technologies like Office 365 and integrating with its CMDB. The platform cut P1/P2 and critical alerts by 50%, improved MTTR and incident management, reduced overall incidents through more targeted alerts, and consolidated tooling into a simpler, more reliable operations stack with user-friendly dashboards.

Node4 Ltd

Sam Reed

Enterprise Architecture and R&D Director