Case Study: Loyola University Maryland achieves campus-wide visibility and reduced IT overhead with LogicMonitor

Loyola University Maryland Made One of the Most Connected Campuses in the Nation with LogicMonitor

Loyola University Maryland, serving about 9,000 daily users across 63 campus and remote locations, modernized its campus network with a 2011 "Next‑Gen Network" upgrade but found its legacy, patchwork monitoring tools unable to support the new architecture. The IT team was spending as much as 75% of its time on monitoring overhead with less than one full‑time employee managing the system, and needed a single, low‑overhead, interoperable SaaS solution with remote access, role‑based access, and BC/DR capability.

Loyola chose LogicMonitor’s SaaS platform, which began collecting hundreds of thousands of data points within minutes and provided automated discovery, real‑time dashboards, flexible alerting and LM Config for configuration management. The deployment reduced administrative overhead and time‑to‑resolution, improved uptime and troubleshooting, increased operational performance and compliance, and let the team sustain monitoring with under one FTE while shifting nearly all effort to proactive analysis.

Loyola University Maryland

Michael Dieter

Senior Systems Engineer