Case Study: UMB AG achieves streamlined multi-cloud monitoring and enhanced customer service with LogicMonitor

How UMB AG achieved streamlined cloud monitoring and enhanced customer service with LogicMonitor

UMB AG, a Swiss system integrator of about 1,000 employees specializing in multi‑cloud solutions, needed a fast-to-deploy monitoring tool that could keep pace with rapid AWS/Azure changes, integrate with existing operations, and deliver real-time infrastructure insights to support their promise of operational excellence and strong customer service.

They implemented LogicMonitor via the AWS Marketplace, benefiting from quick onboarding, immediate actionable visibility, and ServiceNow integration. Proactive forecasting and alerts let UMB detect and address capacity and performance issues before they affected customers, centralize visibility of migrated resources, improve reliability and SLA compliance, and set the stage to expand monitoring to cost and advanced analytics.

UMB AG

Andrea Reisinger

Product Owner