Case Study: Ascham School achieves seamless remote learning and 60% team productivity boost with LogicMonitor

Ascham School Transitions Seamlessly to Remote Learning and Increases Team Productivity by 60% With LogicMonitor

Ascham School, a 489‑employee girls’ school in Sydney, needed better visibility into its IT infrastructure after relying on a costly third‑party monitoring service and an outdated on‑prem tool. The IT team faced slow troubleshooting, over 500 concurrent alerts, and high volumes of unnecessary network tickets, with little ability to generate reports or dashboards to justify investments.

Implementing LogicMonitor in under 48 hours gave Ascham unified monitoring for switches, firewalls, printers and helpdesk metrics, enabling faster fault detection and targeted maintenance. Within 90 days team productivity rose 60%, critical alerts fell from ~500 to 40, tickets dropped 50%, and the school achieved significant cost savings, stronger budget justification and improved reliability for remote learning.

Ascham School

Anthony Barron

IT Operations Manager