Case Study: Lewan Technology generates new revenue through Monitoring-as-a-Service with LogicMonitor

Lewan Technology Generates New Revenue with LogicMonitor

Lewan Technology, an award‑winning IT service provider in Denver with decades of experience now focused on IaaS, faced the industry shift to cloud infrastructure that reduced their direct control over customer environments. That change made efficient troubleshooting and partner collaboration essential—particularly for complex, remote networks in industries like oil & gas.

Lewan deployed LogicMonitor to deliver unified, shareable dashboards and launched Monitoring as a Service, packaging monitoring into all offerings. The platform improved visibility and partner collaboration, reduced time spent on routine tickets, empowered customers with self‑service dashboards, enabled monitoring of remote SNMP field equipment, and generated new recurring revenue and higher margins.

Lewan Technology

Wray Smith

VP of Technology Services