Case Study: iVision achieves $124,000 in cost savings and faster onboarding with LogicMonitor

How iVision Saved $124,000 Using LogicMonitor’s SaaS-Based Monitoring Platform

iVision, an Atlanta-based IT engineering and managed-services provider that monitors roughly 2,100 devices and thousands of VMs for nearly two dozen enterprises, faced growing pains from a legacy monitoring tool. The incumbent solution was inflexible for per-client policies, slow to onboard new environments, poorly integrated with the service desk, and so complex it required a full-time engineer—putting SLAs and growth at risk.

iVision replaced it with LogicMonitor’s SaaS monitoring (lightweight collector, automated discovery, and robust API), which allowed adding 1,800 devices in days, reduced customer onboarding to one day, enabled billing integration and client-facing portals, and eliminated the dedicated monitoring engineer. The move delivered a $124,000 ROI in eight months, cut monitoring costs by 42% (savings passed to customers), and improved customer satisfaction, retention and pre-sales capability.

iVision

Tom Lasswell

Lead Architect