Case Study: West Monroe Partners achieves ROI in 6 months with LogicMonitor

West Monroe Switches to LogicMonitor, Achieves ROI in 6 Months

West Monroe Partners, a fast-growing Chicago-based management and technology consulting firm, outgrew its premises-based monitoring platform as it scaled (30% CAGR). The legacy tool was costly to maintain, required frequent downtime for upgrades, lacked scalability and reliable support, and ultimately failed during outages—forcing the firm to find a cloud-based alternative before its license expired.

West Monroe selected LogicMonitor and completed an 8-week rollout that audited and replicated the existing monitoring framework, ran systems in parallel, trained teams, and cut over seamlessly—migrating 4,300 devices. The SaaS platform delivered better visibility, native automation and ServiceNow integration, reduced operational costs, enabled proactive remediation, and achieved payback within six months.

West Monroe Partners

Nathan Ulery

Managing Director