Case Study: Virteva achieves 96% alert-noise reduction and unified monitoring with LogicMonitor

Virteva Monitors More, Reduces Alert Noise by 96% with LogicMonitor

Virteva, a 12+-year IT managed service provider and Microsoft Gold Partner offering 24/7 ServiceNow and Microsoft cloud support, struggled with a patchwork of four monitoring tools that required multiple logins, manual reporting, and prevented a unified view of client infrastructures. That fragmented approach generated more than 5,000 alerts per month and limited coverage for Linux- and Java-based systems, hampering fast, effective response.

After adopting LogicMonitor, Virteva consolidated monitoring into a single, extensible platform that extended coverage, enabled custom checks, and delivered the sought-after “big picture” view. The change cut alert noise by 96% (from 5,000+ to ~200 alerts/month), improved reporting and response for 24/7 support, and even allowed rapid vulnerability scanning across clients in about 15 minutes.

Virteva

Matt Kerfoot

Infrastructure Technician