Case Study: ATSG achieves reduced operating costs and accelerated growth with LogicMonitor

ATSG Reduces Operating Costs and Accelerates Growth With LogicMonitor

ATSG is a 500‑employee managed service provider that evolved from enterprise networking into a full-service IT firm offering cloud, collaboration, security and managed services. As the company scaled, it faced an operational challenge: eight separate monitoring tools created complexity and overhead, so ATSG needed a single, reliable platform that could deploy non‑intrusively, support cloud providers, provide AI‑powered alerts and dashboards, and integrate with existing systems like ServiceNow.

ATSG implemented LogicMonitor’s cloud-based monitoring and observability platform, which met those core requirements and connected seamlessly to ServiceNow via well‑documented APIs. The consolidation into one interface improved visibility across networks, applications, cloud and IoT, reduced operating costs, enabled predictive alerts and customizable dashboards, and provided the scalability and role‑based access needed to support remote workforces and evolving customer needs.

ATSG

Scott Mayers

Senior Vice President of Cloud and Managed Solutions