Case Study: Louisiana State University achieves 100% service uptime with LogicMonitor

Louisiana State University provides 100% service uptime for staff and students

Louisiana State University needed a better way to monitor its large, hybrid IT environment and keep services running for 35,000 students and staff across more than 250 buildings. After moving away from open-source monitoring, LSU chose LogicMonitor to provide a single-pane-of-glass view, faster anomaly detection, and more proactive oversight for its 24/7 Network Operations Center.

LogicMonitor implemented SaaS-based hybrid observability and predictive monitoring, giving LSU better visibility, root-cause analysis, and automated alerting. The result was reduced downtime and outages, less manual platform maintenance, and the ability to catch issues before users noticed them—helping LSU maintain 100% service uptime and even resolve some problems, like a registration portal slowdown, within 30 seconds.

Louisiana State University

Ethan Bateman

Manager of Network Operations Center