Case Study: True Fit cuts high-urgency incidents 20% and gains unified cloud visibility with LogicMonitor (LM Cloud)

True Fit Decoding size and fit for a cohesive online shopping experience

True Fit, a data-driven apparel and footwear platform serving 80 million shoppers and 17,000 brands, needed to deliver accurate size recommendations while scaling aggressively and migrating infrastructure to multiple cloud providers. Their challenges included processing large volumes of real-time data, aggregating metrics across cloud resources, minimizing unplanned downtime, and remaining cost‑effective as traffic and complexity grew.

By adopting LogicMonitor’s LM Cloud, True Fit gained automated discovery, unified dashboards, and end-to-end visibility across cloud and application layers. The platform provided a single source of truth for performance metrics, reduced on‑call noise, and enabled proactive anomaly detection—driving a 20% drop in high‑urgency incidents—while surfacing bottlenecks and capacity needs to support rapid, cost‑efficient growth.

True Fit

Don Jackson

Senior Cloud Operations Manager