Bandwidth B2B Case Studies & Customer Successes

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Bandwidth is a software company that’s transforming the way people communicate and challenging the standards of old telecom. Together with their customers, they are unlocking remarkable value, questioning the status quo, and helping people interact with technology and one another, oftentimes in ways they never dreamed possible.

Case Studies

Showing 67 Bandwidth Customer Success Stories

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Aircall achieves rapid global scale with Bandwidth

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Attentive improves SMS deliverability and scale with Bandwidth

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Bookline accelerates hospitality AI onboarding and global scaling with Bandwidth

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BoomTown achieves CRM-wide text integration and automatic logging with Bandwidth Communications APIs

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CallRail achieves reliable call routing and scalable growth with Bandwidth Voice APIs

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Capital One achieves cloud telephony scale and secure customer experience with Bandwidth

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Clerk Chat achieves faster onboarding and scalable customer messaging with Bandwidth

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Clever boosts agent growth and messaging reliability with Bandwidth

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Dental Intelligence improves patient communication and SMS delivery with Bandwidth

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Dexcom achieves zero down calls for critical support with Bandwidth

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Docusign simplifies Genesys migration and consolidates carriers with Bandwidth

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Emitrr closes healthcare access gaps with Bandwidth

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Evolve IP streamlines toll-free and E911 operations with Bandwidth

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Five9 achieves global growth and customer connections with Bandwidth

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Fusion Communications achieves FCC‑compliant nationwide E9‑1‑1 and tailored emergency support with Bandwidth

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Genesys scales global AI-powered customer experience with Bandwidth

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GetThru improves 10DLC SMS deliverability and scale with Bandwidth Messaging

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GigSalad improves message deliverability and response times with Bandwidth messaging APIs

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GigSalad achieves faster, more reliable messaging (response times cut from hours to minutes) with Bandwidth Communications APIs

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Heymarket achieves faster SMS onboarding and higher 10DLC approval rates with Bandwidth

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HipLink achieves 172% growth in consumer usage with Bandwidth

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HTC (nation’s largest telecommunications cooperative) achieves rapid, cost-effective out-of-network VoIP expansion with Bandwidth

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ibex achieves lower telecom costs and easier global scaling with Bandwidth cloud voice

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Inclusa reduces service tickets and improves call quality with Bandwidth's Microsoft Teams Direct Routing

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Jars Capital improves apartment community communications with Bandwidth messaging

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McLeod Software enables SMS messaging in LoadMaster with Bandwidth

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McLeod Software achieves integrated driver SMS and message capture with Bandwidth's Communications API

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MetTel streamlines large-scale porting and number management with Bandwidth

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Modern Campus boosts student engagement and retention with Bandwidth

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NAVEX achieves resilient, modernized voice communications with Bandwidth

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Netrio simplifies voice calling and number management with Bandwidth

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Noonlight enhances emergency response with Bandwidth's Emergency Calling API

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Outdoor Network achieves scalable, zero-downtime customer communications with Bandwidth

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ParentSquare achieves reliable, scalable voice notifications to reach every parent with Bandwidth

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Patronus achieves modern campus safety and scales to 80 campuses with Bandwidth

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PennyMac achieves 50% communication cost savings with Bandwidth

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Phone.com grows and lowers toll-free overhead with Bandwidth

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Phone.com achieves faster number provisioning and major cost savings with Bandwidth

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Pinger achieves in-app voice calling and per-user phone numbers with Bandwidth

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Pinger launches voice-enabled TextFree and scales fast with Bandwidth

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ProviderTech achieves scalable, secure patient SMS engagement with Bandwidth's Direct-to-Carrier Messaging API

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ProviderTech enhances patient engagement with SMS using Bandwidth

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Purple meets FCC mandates ahead of deadline with Bandwidth

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Purple Communications achieves FCC TRS compliance and rapid user growth with Bandwidth

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QWASI achieves rapid voice and IVR enablement for its omnichannel platform with Bandwidth

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Red Oxygen Makes Business Texting Easy

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Rently streamlines property rentals and self-guided tours with Bandwidth

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RumbleUp ensures reliable political texting at peak demand with Bandwidth

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RumbleUp achieves 100% uptime and scalable personalized voter outreach with Bandwidth

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Salesforce achieves unified, AI-powered customer experience with Bandwidth

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Segra expands voice reach and cuts costs with Bandwidth

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Sharpen achieves reliable, growth-ready communications with Bandwidth

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Solutionreach improves message deliverability and patient engagement with Bandwidth

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SpectrumVoIP delivers a high-touch customer experience with Bandwidth

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Spirit Telecom achieves reliable, cost-effective emergency services and streamlined ALI management with Bandwidth

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TDS Telecom achieves nationwide voice and 911 coverage with Bandwidth

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TrueDialog improves message deliverability with Bandwidth

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Truly Wireless achieves near-100% call and message delivery with Bandwidth's network and communications APIs

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Ulimi streamlines HR recruiting and employee check-ins with Bandwidth SMS

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VOIPo achieves streamlined number management and near-real-time porting with Bandwidth Communications APIs

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Weave achieves reliable 99.9% uptime with Bandwidth

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WhatConverts achieves lower cost-per-call and faster support with Bandwidth

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WhatConverts achieves faster support and lower costs with Bandwidth

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Wikipro achieves more effective business communications with Bandwidth

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Wonder Cave achieves faster SMS registration and 99.5% delivery with Bandwidth

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Wyndham Hotels and Resorts achieves flexible, resilient call routing with Bandwidth Maestro

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Yosi Health improves patient communication and reduces no-shows with Bandwidth

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