Bandwidth
67 Case Studies
A Bandwidth Case Study
MetTel, a communications software provider and IT services company, needed to stand out as a trusted, end-to-end telecommunications provider in a crowded market. To support their services and manage large-scale client projects, they required a reliable vendor for voice, emergency, and number management services, turning to Bandwidth for solutions like VoIP origination, toll-free, and 911 call routing.
Bandwidth provided MetTel with intuitive number management tools and automated provisioning processes, highlighted by a user-friendly porting dashboard that helped identify errors upfront. This allowed MetTel to successfully execute a massive porting project involving tens of thousands of lines without delay. The results solidified a trusted partnership, with MetTel's VP noting that Bandwidth's exceptional support and anticipation of their needs made them feel like they were working for the same company, enabling MetTel to deliver on its promises and maintain its position as a Gartner Magic Quadrant Leader.