Case Study: Segra expands voice reach and cuts costs with Bandwidth

Segra saves over $200K a year with Bandwidth

Segra, a large independent fiber and telecommunications company, needed to modernize its costly legacy TDM trunking and 911 infrastructure to support expansion into new markets. The challenge was to scale its VoIP services efficiently across many states while maintaining exceptional, flexible customer service and reducing high operational costs and complexity. To meet this, they partnered with vendor Bandwidth for SIP trunking, phone numbers, and 911 services.

The solution from Bandwidth provided a consolidated, one-stop platform for provisioning, porting numbers, and routing traffic. This allowed Segra to migrate tens of thousands of numbers seamlessly, eliminate numerous local trunks and interconnects, and consolidate all 911 services onto a single, reliable connection. The measurable results included saving over $200,000 per year on TDM trunking costs, an additional $50,000 savings on 911 trunking, and the ability to rapidly scale services into new regions with significant operational efficiency gains.

Segra