Case Study: Solutionreach improves message deliverability and patient engagement with Bandwidth

Solutionreach achieves 95%+ message delivery rates with Bandwidth

Solutionreach, a healthcare patient engagement platform, faced challenges with their previous messaging provider, including a lack of transparency into message deliverability and education on carrier guidelines. This led to blocked messages and an inability to support their growth. They sought a new partner to help manage costs and gain better insights.

By partnering with Bandwidth for messaging services, Solutionreach gained crucial education on carrier rules and deep insights into their delivery performance. This enabled them to improve their messaging strategy and achieve consistent delivery rates of over 95% across all carriers. Bandwidth's support and expertise also empowered Solutionreach to better educate their own users and retain customers.

Solutionreach