Case Study: SpectrumVoIP delivers a high-touch customer experience with Bandwidth

SpectrumVoIP boosts customer setup with Bandwidth’s industry-leading phone number management dashboard

SpectrumVoIP, a cloud phone service provider, sought to deliver a premium, high-touch service to differentiate itself in the competitive VoIP market. They required a reliable partner to power their communications infrastructure, specifically for phone number management and porting, to support their white-glove customer experience.

Bandwidth provided its industry-leading phone number management dashboard and voice services, which enabled rapid customer setup. Crucially, Bandwidth's dedicated account team and superior customer service made SpectrumVoIP feel valued and supported. This partnership allowed SpectrumVoIP to successfully power their customized service offering, with their leadership citing Bandwidth's porting process and customer service as unmatched and key to their success with end customers.

SpectrumVoIP