Case Study: Clerk Chat achieves faster onboarding and scalable customer messaging with Bandwidth

Clerk Chat speeds onboarding 40x with Bandwidth

Clerk Chat, a business messaging platform, sought to help small businesses scale personalized customer communication and compete with larger enterprises. They needed a reliable and flexible communications partner to power their AI SMS and omnichannel offerings, specifically looking to integrate with Microsoft Teams and provide global number provisioning. They turned to Bandwidth for its messaging and Operator Connect services.

By implementing Bandwidth's Operator Connect and messaging solutions, Clerk Chat was able to dramatically accelerate its onboarding process for customers, achieving speeds 40 times faster than previous methods. This partnership with Bandwidth allowed Clerk Chat to scale from onboarding hundreds of users to tens of thousands in a matter of months, providing a seamless and reliable communication lifeline for their clients.

Clerk Chat