Case Study: Dental Intelligence improves patient communication and SMS delivery with Bandwidth

Dental Intelligence sends millions of messages monthly with Bandwidth

Dental Intelligence, a provider of practice performance software for dental offices, needed a reliable messaging solution to automate patient communication. Their challenge was to ensure high delivery rates and navigate complex industry regulations while allowing each dental practice to maintain its unique brand voice through SMS. They partnered with Bandwidth for their messaging services.

Bandwidth provided Dental Intelligence with a scalable and reliable SMS platform, specifically highlighting their Toll-free SMS and Toll-free Verification API. This solution streamlined the verification process and ensured high message delivery rates. The results were significant, with one dental practice reporting an increase in average collections from $60,000 to $100,000 in the first 30 days. Bandwidth's partnership enabled Dental Intelligence to scale to sending millions of messages monthly while meeting all regulatory requirements.

Dental Intelligence