Case Study: VOIPo achieves streamlined number management and near-real-time porting with Bandwidth Communications APIs

VOIPo builds new and innovative features with Bandwidth Communications APIs

VOIPO, a provider of full-featured phone service for cord cutters and small businesses, needed to scale operations to handle large customer number orders and gain real-time insight into phone number porting. Manual porting processes and limited APIs left support teams burdened with authorization forms and frequent customer follow-up, so VOIPO turned to Bandwidth and the Bandwidth Communications APIs to provide the account management and number provisioning features it required.

Bandwidth delivered developer-friendly Communications APIs that enabled dynamic search, bulk endpoint management, CNAM and directory listing access, and near-real-time porting responses. By integrating Bandwidth’s APIs, VOIPO streamlined backend operations and customer-facing features (Caller ID, SMS), improved tracking of port-outs and number usage, reduced administrative overhead and costs, and achieved nearly real-time porting updates that speed order fulfillment.

VOIPO

Timothy Dick

Chief Executive Officer and Founder