Case Study: Five9 achieves global growth and customer connections with Bandwidth

Five9 expands global communications across 65+ countries with Bandwidth

Five9, a cloud-based contact center platform, needed to expand its global reach to connect with agents and customers worldwide, facing challenges in acquiring phone numbers in certain international locations. They partnered with Bandwidth to utilize their global phone numbers and voice services to overcome this hurdle.

Bandwidth provided Five9 with an easy self-service dashboard for finding and provisioning numbers in over 65 countries, alongside their programmable communications APIs. This solution allowed Five9 to grow rapidly on a global scale, successfully spreading their operations and reaching agents all over the world. Bandwidth's partnership and reliable support were cited as a major part of this success.

Five9