Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.

Case Studies

Showing 19 Success Stories about Software and Services used by Five9

Five9 achieves best-in-class cloud contact center and workforce optimization with Verint Systems

Five9 achieves cloud-powered contact center visibility and observability with Gigamon

6sense Fuels 800X ROI on Ad Spend for Five9

Five9 improves buyer behavior visibility with Opensense

Five9 saves millions and boosts revenue with Certinia PS Cloud

Five9 achieves higher self-service containment and alphanumeric transcription accuracy with Deepgram

Five9 improves data accuracy and reporting with Workday Adaptive Planning

Five9 achieves 1,000+ hours saved in manual CRM data entry annually with People.ai

Organization increases data accuracy and improves ease of reporting

Five9 achieves dramatic pipeline growth with DemandGen

Five9 achieves 23% increase in prospect data quality with Integrate

Five9 achieves greater seller efficiency and engagement with Seismic

Five9 achieves scalable automation and time savings with Workato

Five9 Data-driven design for a leader in cloud-based technology

Five9 - Customer Case Study

Delivering 100% enterprise sales growth with integrated search and display strategy for this SaaS leader

Five9 achieves a 70% improvement in OLA compliance and saves 4 FTEs with BMC Software's Remedyforce

Five9 achieves secure, high-capacity, redundant connectivity with Comcast Business Ethernet Private Line

Five9 achieves 3x revenue and 4x lead volume with Upland Kapost

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