Case Study: Five9 achieves greater seller efficiency and engagement with Seismic

Develops successful and engaged sellers through enablement solutions

Five9, a cloud contact center solutions provider, needed a better way to help sellers find the latest content, improve awareness of available materials, and reduce manual effort as the company scaled. Its marketing and sales teams were working from multiple repositories, making it hard to locate, customize, and track content, so Five9 turned to Seismic and its sales enablement and content solution, including Seismic Learning.

Seismic implemented a content solution with integrations to SharePoint, Salesforce, and Domo, plus tools like LiveDocs and Digital Sales Rooms to help sellers personalize and share content more effectively. The result was better sales and marketing alignment, more personalized customer interactions, and stronger content engagement, with Five9 reporting $680,000 in yearly cost savings through increased seller efficiency.

Five9

Esther Friend

Vice President Sales Efficiency and Transformation