Case Study: ProviderTech enhances patient engagement with SMS using Bandwidth

ProviderTech launches secure SMS in a few days with Bandwidth

Providertech, a healthcare technology company, needed a more robust and scalable telecommunications platform to support its rapid growth and power its core SMS communications for patient engagement. They required instant number provisioning and flexibility to reliably service their healthcare system and insurance payer clients. To meet this challenge, they partnered with the vendor Bandwidth for its messaging services and phone number APIs.

Bandwidth provided a solution with its flexible and cost-efficient SMS API, which allowed Providertech's developers to integrate and scale their application with minimal programming effort. The vendor enabled instant provisioning of toll-free and 10DLC messaging, improving the clinician user experience. As a result, Providertech achieved the reliability and scalability needed for large-scale implementations, securing their platform to meet HIPAA requirements and positioning them for continued growth in the mass healthcare industry.

ProviderTech